Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
Delivers exceptional customer service
Restaurant General ManagerOct 2016 to Current Hardee's Big Benders LLC － Knoxville, tnI was in charge of scheduling a average crew of 21 people. Ordering and maintaining the truck order. Balancing the check book to keep the P&L in line for the bottom line. Making and following up on the training schedule for all new hires.
Market Training ManagerSep 2004 to Dec 2015 Tacala Taco Bell － Clinton, TNI started as a team member and quickly worked my way up to a market training manager. My role as a MTM were to train all new managers in my Knoxville area. I also was in charge of running my own unit. I was in charge of monitoring and controlling inventory, running labor to the standard, in charge of training all new hires, managing controllables such as cash and labor. My main focus was on training my team to deliver excellent customer service.
SPC Military PoliceMay 1999 to May 2004 US Army － Ft. Campbell, KYI was a E4 in the US Army. I was a Military Police officer. I ran regular traffic stops, responded to 911 calls and when deployed lead convoys for other units.
I won two North Star awards for being in the Top 20 of the entire company two years in a row.
I have won numerous awards for being a team player and holding my team to high standards.
I was chosen to test a new POS/back of the house system for my knowledge with the old system.
High School Diploma, General1999Seymour High School － Seymour , TN, USA