Energetic Restaurant General Manager with 10 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory, customer satisfaction. Effectively manage personnel and business operations to handle demanding needs in a fast paced environment, while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Oversee and manage all areas of the restaurant. Ensure guest service meets company
standards and customer satisfaction is maintained. Respond to customer complaints,
taking appropriate action to solve the problem. Staff, train, and develop co managers and
hourly employees through orientations, ongoing feedback and by conducting performance
reviews. Closely monitor the safety of the restaurant guests and staff through execution of
food safety standards and guidelines. Aid in financial areas including sales growth, cost
management. Have a good working knowledge of all equipment and efficiently take care
of preventative maintained.
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