Hospitality professional with deep experience in all aspects
of service, coordination and event
execution looking for a position in customized guest experiences. With
over 32 years of tenure in high end hospitality, I am looking to extend my
career in a more personalized work environment and manage private real estate entities.
Represented the only 5 Star, 5 Diamond Hotel in the International city of Washington, D.C.
Have served past Presidents, Heads of State, Politicians, Celebrities, Athletes, C-Level Executives, etc.
Won Employee of the Quarter (3) times while with Four Seasons Hotels and nominated (11) times
The preferred event captain of all DC Event Planners
Company NameCity, StateRestaurant Captain08/2016 to Current
Train new and existing employees on full food and beverage offerings
Set service expectations for all forward facing staff and execute training program
Ensure all guest preferences and allergies are attended to on a consistent basis
Create recognition program for all F&B outlets in order to start identify repeat guests
Company NameCity, StateSenior Events Captain05/1999 to 06/2016
Overall responsibility for coordination and execution of all banquet functions including social, corporate and non profit events
Assignment of duties and supervision of banquet bartenders, servers and housemen
Coordinate service timing with client, kitchen,
stewarding; including additional meal requirements, allergies, dietary needs, and special
Handle all VIP clients and ensure smooth transition from sales experience to actual execution
Manage multiple high end events at one time and ensure smooth transition of day time to night time events
Maintain Four Seasons standards of service at all times
Company NameCity, StateFood & Beverage Manager04/1998 to 05/1999
Oversaw all aspects of restaurant and bar operations
Hired, trained, supervised and disciplined food and beverage staff
Maintained standards while meeting financial
goals of all outlets
Company NameCity, StateFood & Beverage Manager04/1996 to 04/1998
Oversaw all aspects of restaurant and bar operations, including
Company NameCity, StateAssistant Manager, The Willard Room01/1992 to 04/1996
Company NameCity, StateVarious F&B Positions06/1984 to 01/1992
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Job Titles Held:
Senior Events Captain
Food & Beverage Manager
Assistant Manager, The Willard Room
Various F&B Positions
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