Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

A variety of resort hospitality assignents has given me experience that applies to many kinds of management. I have hotel, resort, timeshare and multi-unit experience with the addition of new openings, extensive renovations and consulting responsibilities. I am an excellent team builder, a passionate service professional and a good teacher.

  • Financial Management
  • Employee selection, training, mentoring
  • An eye for how things should be
  • A clear understanding of the guest experience
  • Maintenance and housekeeping expertise
  • Ability to oversee marketing and sales
  • Concierge Spirit
  • Excellent work ethic

Experiences in Resort and Hotel management for more than 25 years.

Selected and purchased products to open a 220 room hotel.

Consulted on various renovations and implemented plans and programs.

Revived underachieving properties.

Worked to elevate current property to Silver Crown status in RCI system.

Fine tuned good operations to better.

Reduced employee turnover through participative management in several properties.

Resort General Manager, 11/2007 to 04/2013
Troon Golf, L.L.C.Braselton, GA,

Provided Management and Leadership for this aging faciltiy through a 3 million dollar renovation to present with the status of Silver Crown in the RCI system. While improving all phases of hospitality and service, completed the renovation of all rooms and public areas and continue to improve both the physical facility and the humaness of the service.

Bachelor of Science: Environmental Biology / English, Expected in 1970
University of Utah - Salt Lake City, UT

Utah Hotel Motel Associtation Board Member

Common Association Institute working to earn PCMI.

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  • Bachelor of Science

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