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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
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  • single:
Professional Summary

Master of Science in Social Work Program Manager effective in implementing public health policies focused on health disparities and social inequities with more than ten years of progressive program management experience with proven success in developing program initiatives and strategies that apply best practices to meet program goals and objectives.

Accomplishments/Awards

Alpha Chi National College Honor Society

Dean Scholar Award

Dorothy Height Academic Scholar Award

Glen Glitzer Excellence in Policy Analysis Award

National Society of Leadership Award

Outstanding Dedication to Research Award

Work History
Research Program Manager, 05/2014 - 09/2020
Biobot Analytics New York, NY,
  • Hired, managed, and trained three clinical research coordinators and two research Fellows and managed five medical students.
  • Motivated and directed staff to align organizational mission using cultural competence, patience, critical thinking, and compassion to drive workflow improvement.
  • Conducted staff evaluations and used critical thinking to address problems and troubleshoot issues related to performance or protocol execution.
  • Led bi-weekly administrative staff meetings and facilitated monthly Surgical Disease Focus Group meetings regarding recruitment, enrollment, and retention activities for clinical trials.
  • Conducted quarterly electronic and paper audits of patient charts and trial binders to monitor adverse events, regulatory compliance, and overall health and wellness of patients; assisted in grant writing, managed budgets, and procurement for research and health and wellness grants.
  • Built strategic alliance among funders and sponsors to execute grant deliverables.
  • Monitored patient progress toward completing compliance Developed standard operating procedures for new clinical trials, research studies across multiple disciplines and departments.
  • Monitored research studies to ensure compliance with protocols are met and ethically conducted while follows regulatory standards.
  • Developed regulatory compliance presentations for staff, residents, and medical students.
  • Utilized patient-centered and strengths perspective to assist patients in understanding complexities of clinical trials and consenting process.
  • Orchestrated smooth and efficient program development using evidence-based strategies and social work skills to merge strategies and
  • Identified and easily adapted to the need for protocol modifications and worked closely with the IRB, FDA, and other regulatory agencies.
  • Teamed with multiple industry sponsors and pharmaceutical representatives to execute contracts for clinical research start-ups.
  • Collected data and maintained several research databases for clinical research trials and studies.
  • Developed written documents and reports related to programs and operations.
Project Director, 07/2007 - 01/2012
Ergomed Houston, TX,
  • Recruited and encouraged network of stakeholders to participate in initiative that instituted systemic policy change to decrease health disparities among African American smokers across Western New York.
  • Presented award-winning "Don't Be Silent about Smoking" media campaign at National Conference on Tobacco or Health.
  • Assisted in grant writing, procurement of grant funding, and data management.
  • Used evidence-based research strategies to conduct site visits among 18 healthcare organizations to monitor and evaluate program efficacy.
  • Increased program awareness 10-fold among critical stakeholders, including politicians and health and human service agencies.
  • Designed assessment and outcome measurement tools for federally qualified health care centers that serviced low socioeconomic status populations.
  • Developed quality assurance tools that captured quality of work and activities of partnering agencies and networks.
  • Supervised coordinators, students, administrative and research assistants.
  • Developed and presented continuing medical education credits' training, and protocols to expand smoking cessation services among medical physicians across Western, New York.
Program Coordinator, 06/2005 - 07/2007
Elwyn Valley Village, CA,
  • Provided fiscal oversight of project budget, including national and statewide media campaigns.
  • Presented media campaign at regional, state, and national tobacco cessation conferences.
  • Developed and designed training, PowerPoint presentations, and curriculums.
  • Designed and implemented faith-based smoking cessation training.
  • Educated media, civic, business, and community outreach organizations on program goals, objectives, and initiatives.
  • Conducted several press conferences and media events to influence public attitudes and behavior.
  • Utilized motivational interviewing among 350 smokers to encourage smoking cessation attempts in disparate communities.
  • Recruited 1,200 smokers to join smoking cessation research study and maintained Access and Excel research databases.
  • Organized and managed program development from conception through successful execution
  • Maintained tight production timetables and quality standards to provide exceptional services to underserved communities.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
  • Supervised 2 professional and administrative personnel.
Skills
  • Grant writing
  • Data Management
  • Access, RedCap, Excel, MS Office
  • Powerpoint
  • Public Speaking
  • Supervision
Education
Summa Cum Laude Master of Science in Social Work: , Expected in 05/2021
-
Columbia University - New York, New York,
GPA:
Summa Cum Laude Bachelor of Social Work: , Expected in 05/2018
-
Long Island University - Brooklyn, New York,
GPA:

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Resume Overview

School Attended

  • Columbia University
  • Long Island University

Job Titles Held:

  • Research Program Manager
  • Project Director
  • Program Coordinator

Degrees

  • Summa Cum Laude Master of Science in Social Work
  • Summa Cum Laude Bachelor of Social Work

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