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Reprographics Operator - Lead Resume Example

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REPROGRAPHICS OPERATOR - LEAD
Professional Summary
Intermediate Level - Extensive Experience in Office Administration; mulit-task; exceptional communication; leadership skills; highly motivated; detail oriented; handle difficult situations; positive results; decision maker; problem solver; comfortable negotiating. Self-starter; interpersonal skills and team player
Skills
Typist 30 - 35 wpm; Statistical Typist-Alpha / Numeric; Letter Compositions; Opening Mail; Faxing; Cannon, Xerox, Sharp Copiers and scanners, able to make and answer calls. Microsoft Office '2007; Microsoft Office Suite; Windows XP; Windows '95, '97 and '98; Word Perfect; Excel; Power Point; Office 2000; Internet Networking; Explorer / Outlook Express and Wi Fi; E-Mail; Cut, Paste and Copy; Retrieve; Adobe and Acrobat Readers - IBM PC, APPLY PC, GATEWAY PC and DELL PC SYSTEMS; Hewlett Packard / Lexmark Products / Brothers: Products and Scanners
Work History
Reprographics Operator - Lead, 08/2016 to 01/2017
Millennium Software and Staffing – Stanford, CT
  • Prepare materials/outgoing mail/packages for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines.
  • Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
  • Verify and correct mail using available tools.
  • Sort and process inbound intercompany mail.
  • Receive, scan and input inbound accountable boxes and packages including certified, registered, return receipt, Federal Express and UPS for delivery to customers.
  • Sort, deliver and pick-up mail and packages according to established time frames and service standards utilizing a mail pushcart.
  • Maintain all logs and reporting documentation as required.
  • Perform start-up and operations of postage equipment.
  • Maintain shipping and receiving area as required.
  • Provide quality reproduction of all materials submitted by customer, including binding, hole punching, stapling and non-technical maintenance of the copiers.
  • Complete job tickets with minimum instructions.
  • Schedule individual jobs and determine which equipment should be used based on size and complexity.
  • Troubleshoot jams and perform normal key operator preventative maintenance on machines.
  • Monitor usage of materials and supplies and order as necessary to maintain effective levels.
  • Maintain records and logs of equipment usage and recommend technical direction.
  • Keep accurate meter reads when required.
  • Handle all document conversions (records) to include but not limited to; scanning, some data entry, attaching mail/documents, and quality control.
  • Perform other duties as assigned.
  • Complete large numbers of reprographics requests for black/white and color photocopies.
  • Operate production printers and copiers, including inputting job-processing settings and managing job queues.
  • Operate finishing equipment (3-hole drills, bindery, laminating, folder, cutter, etc.) according to job ticket instructions.
  • Check document quality before, during, and after each production job.
  • Load copiers with paper and toner as needed.
  • Troubleshoot basic equipment problems, placing service calls when needed.
  • Handle sensitive and/or confidential documents and information.
  • Train new employees on policies and procedures.
  • Communicate with manager and client on job or deadline issues.

LEAD OFFICE SERVICE REPRESENTATIVE, 12/2010 to 11/2014
CANON PROCESSIING BUSINESS SERVICE – Manhattan, New York
  • Interview and Train All New Employees; proficient with the copy / binding equipment such as the GBC and Wire-Bind; respond to inquiries regarding postal charges and delivery options as needed - FedEx; UPS.
  • Also make outgoing calls to other business, and answering in-coming calls.

CUSTOMER SERVICE REPRESENTATIVE / FLOTTER, CANON PROCESSIING BUSINESS SERVICE
  • Energetic with the willingness to learn new tasks and accept responsibility; develop organized practical work procedures to increase efficiency; polite and prompt providing customer care services.

Education
INTERNET NETWORKING: Present
WESTWOOD COLLEGE - Denver, Colorado
2008
ASHFORD UNIVERSITY -
HOMELAND SECURITY / EMERGENCY MANAGEMENT
Affiliations
2000 - 2003 UNITED STATES ARMY - Korea / Stationed Overseas (2ND TERM -- 1990 - 1994) ACTIVE DUTY / INFINTRE / TRUCK DRIVER
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Resume Overview

Companies Worked For:

  • Millennium Software and Staffing
  • CANON PROCESSIING BUSINESS SERVICE

School Attended

  • WESTWOOD COLLEGE
  • ASHFORD UNIVERSITY

Job Titles Held:

  • Reprographics Operator - Lead
  • LEAD OFFICE SERVICE REPRESENTATIVE
  • CUSTOMER SERVICE REPRESENTATIVE / FLOTTER

Degrees

  • INTERNET NETWORKING : Present
    2008

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