Intermediate Level - Extensive Experience in Office Administration; mulit-task; exceptional communication; leadership skills; highly motivated; detail oriented; handle difficult situations; positive results; decision maker; problem solver; comfortable negotiating. Self-starter; interpersonal skills and team player
Skills
Typist 30 - 35 wpm; Statistical Typist-Alpha / Numeric; Letter Compositions; Opening Mail; Faxing; Cannon, Xerox, Sharp Copiers and scanners, able to make and answer calls. Microsoft Office '2007; Microsoft Office Suite; Windows XP; Windows '95, '97 and '98; Word Perfect; Excel; Power Point; Office 2000; Internet Networking; Explorer / Outlook Express and Wi Fi; E-Mail; Cut, Paste and Copy; Retrieve; Adobe and Acrobat Readers - IBM PC, APPLY PC, GATEWAY PC and DELL PC SYSTEMS; Hewlett Packard / Lexmark Products / Brothers: Products and Scanners
Education
WESTWOOD COLLEGEDenver, ColoradoExpected in Present ā āINTERNET NETWORKING: - GPA:
Millennium Software And Staffing - Reprographics Operator - Lead City, STATE, 07/2016 - 2017
Prepare materials/outgoing mail/packages for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines.
Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
Verify and correct mail using available tools.
Sort and process inbound intercompany mail.
Receive, scan and input inbound accountable boxes and packages including certified, registered, return receipt, Federal Express and UPS for delivery to customers.
Sort, deliver and pick-up mail and packages according to established time frames and service standards utilizing a mail pushcart.
Maintain all logs and reporting documentation as required.
Perform start-up and operations of postage equipment.
Maintain shipping and receiving area as required.
Provide quality reproduction of all materials submitted by customer, including binding, hole punching, stapling and non-technical maintenance of the copiers.
Complete job tickets with minimum instructions.
Schedule individual jobs and determine which equipment should be used based on size and complexity.
Troubleshoot jams and perform normal key operator preventative maintenance on machines.
Monitor usage of materials and supplies and order as necessary to maintain effective levels.
Maintain records and logs of equipment usage and recommend technical direction.
Keep accurate meter reads when required.
Handle all document conversions (records) to include but not limited to; scanning, some data entry, attaching mail/documents, and quality control.
Perform other duties as assigned.
Complete large numbers of reprographics requests for black/white and color photocopies.
Operate production printers and copiers, including inputting job-processing settings and managing job queues.
Operate finishing equipment (3-hole drills, bindery, laminating, folder, cutter, etc.) according to job ticket instructions.
Check document quality before, during, and after each production job.
Load copiers with paper and toner as needed.
Troubleshoot basic equipment problems, placing service calls when needed.
Handle sensitive and/or confidential documents and information.
Train new employees on policies and procedures.
Communicate with manager and client on job or deadline issues.
CANON PROCESSIING BUSINESS SERVICE - LEAD OFFICE SERVICE REPRESENTATIVE City, STATE, 11/2010 - 10/2014
Interview and Train All New Employees; proficient with the copy / binding equipment such as the GBC and Wire-Bind; respond to inquiries regarding postal charges and delivery options as needed - FedEx; UPS.
Also make outgoing calls to other business, and answering in-coming calls.
CANON PROCESSIING BUSINESS SERVICE - CUSTOMER SERVICE REPRESENTATIVE / FLOTTER , , Current - Current
Energetic with the willingness to learn new tasks and accept responsibility; develop organized practical work procedures to increase efficiency; polite and prompt providing customer care services.
Affiliations
2000 - 2003 UNITED STATES ARMY - Korea / Stationed Overseas (2ND TERM -- 1990 - 1994)
ACTIVE DUTY / INFINTRE / TRUCK DRIVER
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