I have had years of experience in the food industry handling customer needs and wants. In the restaurant industry, it is vital that you have a grasp on sales techniques. While I was a server, I promoted various specials and promotions that Applebee's advertised on a monthly basis. We were driven by good customer rapport along with monthly incentives for meeting sales and survey goals. I am now a customer service representative proficient in handling complex customer issues and promoting positive experiences. While working with Sykes, I have become more efficiency-driven and organized with a team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. I have also gained kills in coordinating documentation and handling various needs of TurboTax customers.
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