Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Enthusiastic Customer Service Representative who follows policies and procedures while offering a friendly customer environment.
Relationship Manager, 07/2015 to 04/2017 Company Name – City, State Opened new customer accounts, including checking, savings and lines of credit. Scheduled staffing for multiple branch locations. Managed opening and closing times for the main branch. Processed sales referrals and promoted bank services and products, resulting in 80% branch sales increase. Established new customer accounts including checking, savings, lines of credit and loans.
Universal Banker , 02/2014 to 07/2016 Company Name – City, State Established new customer accounts including checking, savings, lines of credit and loans. Balanced daily cash deposits and bank vault inventory with a zero error rate. Adhered to US Bank security and audit procedures. Assembled in-store marketing displays. Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Teller Supervisor , 08/2013 to 02/2014 Company Name – City, State Delivered prompt, accurate and excellent customer service. Directed specific questions to appropriate branch personnel. Received regional branch recognition award for outstanding customer service. Maintained confidentiality of bank records and client information. Supplied tellers with coin and currency as needed. Opened new customer accounts, including checking, savings and lines of credit.
High School Diploma : 2012 Collins Academy - City, State
Bachelor of Arts: 2018 Roosevelt University - City, State
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High School Diploma : 2012 Bachelor of Arts : 2018
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