Experience Relationship Manager with Bank of America looking to expand my skill set in construction. I have strong desires to excel in whatever I do. As a relationship manager my role entailed coaching and developing other sales associates. I have help several of my colleges progress in their career with the company while maintaining my sales goals and responsibilities.
Excellent communication skills
Excels in team leadership
Complex problem solving
Proficient in Word, Excel, and Outlook
Expert in risk management
Meet sales goals on a consistent basis and managed $1 million in home loans. Achieved 5 star customer service for the 1st quarter for 2017 based on customer satisfaction.
Bank of AmericaOctober 2015 to June 2017Relationship Manager Spokane, WA
Managed client relationship while provide financial solutions to both individual clients and small businesses. Provided training and guidance to new associates to help them develop.
Bank Of AmericaOctober 2014 to October 2015Relationship Banker Spokane, WA
Engaged client in the lobby to direct them to the proper associate to best service their needs. Meet with client to discuss their financial priorities and show how bank products can help them reach their financial goals. Supported the business in operation by performing audits on bank transactions.
Bank of AmericaOctober 2013 to October 2014Customer Service Representative Spokane, WAAssisted clients with their daily transactions needs. Asked effective questions to uncover potential financial needs and priorities to direct to a sales representative.
Clemco CementFebruary 2012 to October 2013Concrete Laborer Coeur d Alene, ID
Squared building with surveying tools. Constructed form panels for footing, foundations, and flat work. Leveled sub-grade to ensure the most efficient amount of concrete was used.
Education and Training
Lake City High School2009High School Diploma: General EducationCoeur d Alene, ID, USAComplete High School with a 4.0.
University of IdahoMechanical EngineeringMoscow, ID, USAAttended the University of Idaho from Fall of 2009 to Spring of 2011.
North Idaho CollegeRadiology TechnicianCoeur D Alene, ID, USAAttended North Idaho College from Fall 2011 to Spring 2012.