- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Hands-on, client-oriented banking professional who implements creative banking strategies and is dedicated to continuous improvement. Driven and self-motivated Banker with stellar sales ability.
- Strategic account development
- Strong interpersonal skills
- Strong communicator
- Skilled in MS Office
| - Customer-oriented
- Skilled multi-tasker
- Exceptional customer service skills
- Data analysis and problem solving skills
|
Relationship Manager, 10/2014 to 10/2017
Church Mutual Insurance Company – Boise, ID,
- Answered customers' questions about products prices, availability, uses and credit terms.
- Delivered exceptional account service to strengthen customer loyalty.
- Responsible for implementing all relationship-building expectations with uniquely assigned accounts and customers.
- Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
Account Manager, 10/2011 to 10/2014
Charter Spectrum – Centennial, CO,
- Negotiated details of contracts and payments and prepared sales contracts and order forms.
- Received company Employee Performance Award after maintaining record sales achievement of 20% growth five months in a row.
- Upsold add-on services to existing customers, generating incremental revenue of $1,200 per month.
- Retained and ensured proper handling and care of 150 existing client accounts.
Easy Tech Supervisor , 07/2008 to 10/2011
Staples – City, STATE,
- Resolved customer complaints and concerns with strong verbal and negotiation skills.
- Built and maintained successful relationships with service providers, dealers and consumers.
- Trained new employees and explained protocols clearly and efficiently.
- Informed customers about issue resolution progress.
Associate of Arts: Business, Expected in
Westchester Community College - Valhalla, New York
GPA:
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