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Relationship Manager Resume Example

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RELATIONSHIP MANAGER
Summary
Hands-on, client-oriented banking professional who implements creative banking strategies and is dedicated to continuous improvement. Driven and self-motivated Banker with stellar sales ability.
Highlights
  • Strategic account development
  • Strong interpersonal skills
  • Strong communicator
  • Skilled in MS Office
  • Customer-oriented
  • Skilled multi-tasker
  • Exceptional customer service skills
  • Data analysis and problem solving skills
Experience
Company NameCity, StateRelationship Manager11/2014 to 11/2017

  • Answered customers' questions about products prices, availability, uses and credit terms.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Responsible for implementing all relationship-building expectations with uniquely assigned accounts and customers.
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
Company NameCity, StateAccount Manager11/2011 to 11/2014
  • Negotiated details of contracts and payments and prepared sales contracts and order forms.
  • Received company Employee Performance Award after maintaining record sales achievement of 20% growth five months in a row.
  • Upsold add-on services to existing customers, generating incremental revenue of $1,200 per month.
  • Retained and ensured proper handling and care of 150 existing client accounts.
Company NameCity, StateEasy Tech Supervisor 08/2008 to 11/2011
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Built and maintained successful relationships with service providers, dealers and consumers.
  • Trained new employees and explained protocols clearly and efficiently.
  • Informed customers about issue resolution progress.
Education
Associate of Arts:BusinessWestchester Community College, City, State
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79Average
Resume Strength
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  • Formatting
  • Word choice
  • Measurable results
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Resume Overview

School Attended

  • Westchester Community College

Job Titles Held:

  • Relationship Manager
  • Account Manager
  • Easy Tech Supervisor

Degrees

  • Associate of Arts : Business

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