Senior customer-facing Technical Account Manager (TAM) with background as Sr. validation engineer,
requirements and regulatory compliance analyst, and software engineer. Seeking full time position as
Technical PM, Account Manager, Validation or Requirements Engineer or equivalent . OEM TAM for Sprint's first
LTE-only tablet launch and multiple sw maintenance releases. Managed l egal & technical risk assessments
regarding proposed FCC, FTC, EPA, Industry Canada and other state agency planned and published
technical and labeling regulations . Managed multiple technical compliance matrix requirement OEM
deliverable to AT&T, Sprint and T-Mobile. Managed China on-site training of R&D staff (in Shenzhen,
Shanghai & Ningbo).
JIRA and Confluence by Atlassian US permanent resident.
QXDM, QPST, ADB, Wireshark Fluent English, Native Swedish.
IBM Rational Clear Case admin Erlang/OTP, Java, Python, Perl
01/2016 to 01/2017
Regulatory Compliance EngineerAlcatel － Irvine, California
Managed all aspects of US State and Canada Province diverse programs to meet state-level OEM
electronic recycling registrations, fees and annual reporting submissions.
Legal technical risk assessments regarding new FCC (Title 47), FTC, EPA, Industry Canada and other
agency planned and published regulations.
10/2014 to 01/2016
Technical Account ManagerAlcatel － Irvine, California
Managed Sprint first LTE-only project technical execution, customer expectations and deliverables
with on-time milestone and Technical Acceptance completion per agreed customer schedule.
Managed and executed Sprint technical requirements statement of compliance submission on 5
projects and 3 Maintenance Releases using Atlassian JIRA and Confluence.
Managed logistical activities, such as device factory ordering, flashing & activation, from Sprint lab
entry through Technical Acceptance per Sprint process.
Implemented SW tool for submitting thousands of requirements via JIRA web interface, shrinking a
2 week manual task to 1 day.
Implemented SW tool for validating OEM device activation XML data, saving at least 1 week per
project of delays and carrier aggravation due to incorrect uploaded data.
Planned, ordered and distributed physical validation samples from factory to validation and IOT
and regulatory labs, along with special samples for conducted testing.
Managed device regulatory & IOT certification, Field Test deliverables and scheduled R&D onsite
lab support resources.
Managed daily pre-lab and in-lab defect resolution with in-house R&D team and Sprint SMEs.
Drafted and secured Purchase Orders for lab time and testing.
Managed weekly face to face meetings with Sprint Project Managers from requirements lock-
down, and project milestone to completion.
08/2012 to 10/2014
Technical Compliance EngineerAlcatel － Irvine, California
Managed smartphone and tablet compliance matrix deliverables to AT&T, Sprint, T-Mobile,
Tracfone and Canada carriers.
Each US Tier-1 project deliverable typically consisted of 4,000+
China on-site workshops to train overseas China R&D on US statement of compliance non-
negotiable deliverables to Tier-1 carriers.
02/2011 to 08/2012
Sr. Validation EngineerSony Mobile － San Francisco Bay Area, California
Validation - Device Management, GPS and SW Stability teams:
Test Lead AT&T remote software device update (FOTA) team.
Ensure device and test resource readiness and compliance with test plan.
Field Test - Executed A-GPS E911 and SUPL 2.0 test plans in AT&T and T-Mobile market.
Encouraged and trained peer engineers on Wireshark network protocol analysis tool to improve
defect submission quality and reduce SW fix turnaround time.
Managed US based AT&T device stability testing of Sony Mobile AT&T and non-AT&T products.
Developed script to speed up report generation from 5h to 15 minutes.
09/2010 to 01/2011
Validation EngineerSprint 4G WiMAX Lab － Reston, Virginia
Sprint lab certification of OEM WiMax capable devices focusing on device authentication, data call
handover, roaming, user interface, data throughput, device safety and software stability
Sprint Field Test certification of OEM WiMAX capable devices in Baltimore market.
11/2005 to 08/2010
Sr. Staff EngineerSony Mobile － Durham, North Carolina
Validation - FOTA, Device Management and GPS team
Executed Location Based (A-GPS) test plans on Spirent and Rhode & Schwartz protocol test
Team Lead FOTA & OMA DM verification team for AT&T and T-Mobile devices.
07/1997 to 12/2004
Sr. Staff EngineerERICSSON, Inc － Durham, North Carolina
at ERICSSON Enterprise Networks AB - Nacka Strand, Stockholm, Sweden
SW development - R&D SW team; Durham, NC and Stockholm, Sweden
Developed Concurrent Ringing traffic.
UX, Interactive Voice Response features using Erlang/OTP.
Developed system solution for cordless DECT roaming between inter-city PBX sites.
Ericsson MMS-C server division, Montreal, Canada
SW maintenance project lead on Ericsson MMS core network messaging server
Coordinated releases of multiple Emergency and Maintenance SW releases with Global Account
Services, CM and documentation teams.
Software CM & SW Build lead; Research Triangle Park, NC.
SW Configuration Manager
Managed multi-site Erlang/OTP project & production sw branches.
SW build manager.
Maintained sw-build scripts and executed software release builds for QA
Education and Training
Master of Science: Applied Physics and Electrical EngineeringLinköping University － LinköpingSwedenApplied Physics and Electrical Engineering