Innovative, team-oriented healthcare leader with successful experience in regional SNF operations, hospital administration and crisis management. Strong background in QAPI, census development, regulatory compliance, financial management and employee engagement. Seeking an administrator position to build a strong quality-driven team in a fun, caring environment.
Regional Vice President of Operations, 09/2014
to Current American Healthcare, LLC – Roanoke,
Responsible for financial and clinical operations of 10 skilled nursing facilities across Virginia with a total of 1,100 beds, over 1,200 employees and annual budget of $90 million.
Lead 8 of 10 facilities to an all-time record net income in the first two years.
Oversee the transition of 5 administrators with outstanding results, including 4 newly licensed professionals.
Averaged less than 7 deficiencies through 22 surveys with no Level 3, Immediate Jeopardy or substandard care tags.
Introduced major changes that were adopted company-wide in monthly operations reporting, employee evaluations, 5-year goals and business plans.
Responsible for 55% of the beds in the company, yet 80% of the net income.
Executive Director, 08/2013
to 09/2014 Kindred Flamingo Hospital - SubAcute – Las Vegas,
Administrator of a 108-bed sub-acute and transitional care center and part of the executive team of an integrated market of post-acute providers (LTACH, SNF, Home Health and Hospice).
Hired to clear survey 3 weeks away from decertification due to a previous IJ, a ban of admissions and multiple revisits.
Recruited a new nursing administration team
Lead building turn-around from losing $2 million to netting over $1 million in one year.
Director of Ancillary Services, 12/2011
to 03/2013 Hospital Metropolitano – Quito,
Supervised the all the non-nursing departments of the only hospital in Ecuador accredited by the Joint Commission International. Departments included: Imaging, Laboratory, Pharmacy, Dietary, Nutrition, Therapy and the Blood Bank.
Surpassed budgeted net income in all departments by reducing turnover and call outs by 25%.
Obtained international certification of half of the laboratory technicians, becoming the first in the nation to achieve this.
Redesigned and lead the remodeling the Emergency Department to improve patient flow, resulting in an average waiting time reduction of 21 minutes.
to 10/2011 American Healthcare, LLC – Roanoke,
Operated 180-bed building taking it from financial and clinical trouble to overall success.
Promoted 4 times in 3 years within the company.
Bachelor of Science: Health Services Administration,
2008 James Madison University -
Native Spanish & English
Roanoke Leadership College 2017
VHCA - VHHA Hospital Readmission Reduction Task Force 2016 -17