regional multi site director resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Strategic and innovative HR business professional who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leaders who support companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.

Signature HR Qualifications HR Best Practices Employee Relations & Diversity Talent Acquisition Staff Coaching & Mentoring Organizational Development Employee Performance Improvement Leadership Development HR Policy, Process & Systems Design Change Management Workforce Planning & Development M&A Strategies & Due Diligence Organization-Wide Consensus Building Benefits & Compensation Data Analysis Training Disciplined and flexible problem-solving approach that balances business goals with employee needs.

  • Training development
  • Leadership development
  • Employee engagement
  • Compliance
  • Staffing and recruiting professional
  • Employee relations
  • Gap analysis
  • HRIS
  • Data Analytics
12/2017 to Current
Regional Multi-Site Director BetterMed Urgent Care City, STATE,
  • Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.
  • Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.
  • Rolled out the company’s first HR shared services center for delivery of internal coaching services.
  • Introduced metrics-based performance management system with a heavy emphasis on operating results.
  • Spear headed value-add employee recognition and awards programs.
  • Planning, identifying, and executing requirements to performance, educational programs, training, as locating and recommending obtainable resources for achieving association's goals and enhance.
  • Manage recruitment and hiring processes for the organization identify essential skills and qualifications for positions, conducting interviews, promote organizational values through collaboration and teamwork initiatives that fosters a positive culture.
  • Ensure effective implementation and execution of an organizational process through the collection and analysis of performance data associated with the process document findings in a summary brief that outline strategies to improve performance, implement organizational best practices within the process design.
09/2015 to 12/2018
Regional Operations HR Manager, Human Resources Manager/Short Pump Wellness City, STATE,
  • Transformed HR into a true strategic business partner in the aftermath of an end-to-end HR restructuring.
  • Championed HR vision while forging sustainable HR infrastructure, systems, processes, and practices.
  • Over saw budget and staffing for all levels of staffing.
  • Hired to manage recruitment and staffing for expansion venture.
  • Created and implemented hiring policies, procedures, systems, and technologies to support company’s long-term growth and expansion.
  • Managed staffing and onboarding for administrative, customer service, sales, and medical personnel.
  • Directed recruitment outreach to prospective employees.
  • Organized and conducted several seminars for hospital employees to educate and update them regarding available employment benefit options.
  • Executed elements of the business management plan for two medical practices to achieve the financial and operational objectives of the clinics; conducted analysis and utilize research techniques to attain the marketing, financial, and budget goals for each clinic.
02/2010 to 09/2015
Finance Branch Manager – HR Dominion Management Services City, STATE,
  • Worked in partnership with CEO and COO to create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large-scale turnaround effort.
  • Initiated successful workforce planning, job realignment, employee involvement, and team-building projects.
  • Realigned compensation programs and salary administration to control accelerating costs.
  • Directed recruitment, onboarding, training, and employee relations for all employees.
  • Conveyed guidance and mentorship methodologies to the administrative and management personnel outlining personal and professional development goals/objectives for each team member.
  • Established and maintained consist of workforce practices in the workplace generated manpower policies, developed lecture material(s) for informing personnel of new and/or amended manpower policies, and hosted monthly team-building seminars for administrative and management personnel.
Education and Training
Expected in 01/2021 to to
Master of Science: Human Resources Management
Strayer University - Fredericksburg, VA
Expected in 01/2015 to to
Bachelor of Science: Health Administration
University of Phoenix - Richmond, VA
  • SHRM-CP, Society for Human Resource Management - 2021
Activities and Honors
SHRM-CP) Society of Human Resources Management Certified Professional 2
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Strayer University
  • University of Phoenix

Job Titles Held:

  • Regional Multi-Site Director
  • Regional Operations HR Manager, Human Resources Manager/Short
  • Finance Branch Manager – HR


  • Master of Science
  • Bachelor of Science

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