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regional multi site director resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Strategic and innovative HR business professional who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leaders who support companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals.

Signature HR Qualifications HR Best Practices Employee Relations & Diversity Talent Acquisition Staff Coaching & Mentoring Organizational Development Employee Performance Improvement Leadership Development HR Policy, Process & Systems Design Change Management Workforce Planning & Development M&A Strategies & Due Diligence Organization-Wide Consensus Building Benefits & Compensation Data Analysis Training Disciplined and flexible problem-solving approach that balances business goals with employee needs.

Skills
  • Training development
  • Leadership development
  • Employee engagement
  • Compliance
  • Staffing and recruiting professional
  • Employee relations
  • Gap analysis
  • HRIS
  • Data Analytics
Experience
12/2017 to Current
Regional Multi-Site Director BetterMed Urgent Care City, STATE,
  • Instantly improved analysis, reporting, and planning capabilities while streamlining daily HR functions.
  • Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.
  • Rolled out the company’s first HR shared services center for delivery of internal coaching services.
  • Introduced metrics-based performance management system with a heavy emphasis on operating results.
  • Spear headed value-add employee recognition and awards programs.
  • Planning, identifying, and executing requirements to performance, educational programs, training, as locating and recommending obtainable resources for achieving association's goals and enhance.
  • Manage recruitment and hiring processes for the organization identify essential skills and qualifications for positions, conducting interviews, promote organizational values through collaboration and teamwork initiatives that fosters a positive culture.
  • Ensure effective implementation and execution of an organizational process through the collection and analysis of performance data associated with the process document findings in a summary brief that outline strategies to improve performance, implement organizational best practices within the process design.
09/2015 to 12/2018
Regional Operations HR Manager, Human Resources Manager/Short Pump Wellness City, STATE,
  • Transformed HR into a true strategic business partner in the aftermath of an end-to-end HR restructuring.
  • Championed HR vision while forging sustainable HR infrastructure, systems, processes, and practices.
  • Over saw budget and staffing for all levels of staffing.
  • Hired to manage recruitment and staffing for expansion venture.
  • Created and implemented hiring policies, procedures, systems, and technologies to support company’s long-term growth and expansion.
  • Managed staffing and onboarding for administrative, customer service, sales, and medical personnel.
  • Directed recruitment outreach to prospective employees.
  • Organized and conducted several seminars for hospital employees to educate and update them regarding available employment benefit options.
  • Executed elements of the business management plan for two medical practices to achieve the financial and operational objectives of the clinics; conducted analysis and utilize research techniques to attain the marketing, financial, and budget goals for each clinic.
02/2010 to 09/2015
Finance Branch Manager – HR Dominion Management Services City, STATE,
  • Worked in partnership with CEO and COO to create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large-scale turnaround effort.
  • Initiated successful workforce planning, job realignment, employee involvement, and team-building projects.
  • Realigned compensation programs and salary administration to control accelerating costs.
  • Directed recruitment, onboarding, training, and employee relations for all employees.
  • Conveyed guidance and mentorship methodologies to the administrative and management personnel outlining personal and professional development goals/objectives for each team member.
  • Established and maintained consist of workforce practices in the workplace generated manpower policies, developed lecture material(s) for informing personnel of new and/or amended manpower policies, and hosted monthly team-building seminars for administrative and management personnel.
Education and Training
Expected in 01/2021 to to
Master of Science: Human Resources Management
Strayer University - Fredericksburg, VA
GPA:
Expected in 01/2015 to to
Bachelor of Science: Health Administration
University of Phoenix - Richmond, VA
GPA:
Certifications
  • SHRM-CP, Society for Human Resource Management - 2021
Activities and Honors
SHRM-CP) Society of Human Resources Management Certified Professional 2
Websites, Portfolios, Profiles
  • linkedin.com/in/Jessica-cervantes-mhrm-91a393101

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Resume Overview

School Attended

  • Strayer University
  • University of Phoenix

Job Titles Held:

  • Regional Multi-Site Director
  • Regional Operations HR Manager, Human Resources Manager/Short
  • Finance Branch Manager – HR

Degrees

  • Master of Science
  • Bachelor of Science

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