Regional Manager And Project Lead Resume Example Scribeamerica

REGIONAL MANAGER AND PROJECT LEAD

Professional Summary

Dedicated Regional Manager, Clinical Operations Healthcare Consultant for a large private healthcare company, managing over 200 employees. Internal project and revenue management experience in both Acute and Ambulatory healthcare specialties. Creative project manager working with C-suite Executives and Practitioners customizing to their needs to provide high quality healthcare services. As an adept and diversified leader, I am able to see the big picture while paying attention to the small details with forward thinking vision. Very motivated to bring my experience and grow my knowledge to support your project management needs.

Professional Highlights

Project development and life cycle management
C-Suite relationship builder
Practitioner workflow optimization
Multi-level management
Excellence in Leadership Award Recipient
Natural, innovative leader

Proven patience and self-discipline
Developed internal Regional Manager mentoring initiative
Culture Committee member 2014, ongoing
Actively overseeing 30 projects
Managing over 200 employees

Professional Experience

Regional Manager and Project Lead Aug 2014 to Current
ScribeAmerica － Indianapolis, Indiana

ScribeAmerica is the nation's most frequently used and largest professional scribe training and management company, present in over 1,500 healthcare facilities, in 50 states and employing more than 10,000 scribes.

Regional Manager who manages over 200 employees including junior project leads, hiring managers, recruiters, trainers, site managers and entry level. Focus on long term employee retention in rapidly expanding region with high client satisfaction and buy-in. Designed SOP for Regional Manager onboarding and leadership development.

Project Lead experience in Top-of-License best practice consulting and healthcare revenue cycle optimization. Leading project teams from engagement to execution, while managing day to day operations of established clients. Collaborated with C-Suite executives to maintain program metrics for long term results.

Manages multiple priorities and projects under aggressive deadlines. Responds to constant change, while remaining flexible
Proven conflict resolution, adaptability and flexibility Demonstrates initiative and problem-solving ability
Strong consultative leader with internal and external stakeholders
Facilitating buy-in of proposed solutions from client's top management level
Proficient in EPIC, NextGen, Meditech, and Cerner EHRs. Leverages Health Record (EHR) technology to improve provider efficiency and patient satisfaction in acute and ambulatory health settings.

Junior Project Leader Feb 2014 to Aug 2014
Scribe America － Indianapolis, Indiana

Junior Project Leaders travel at a moments notice to implement new scribe programs in hospitals and outpatient facilities. Qualifications include the ability to communicate effectively and adapt quickly while demonstrating emotional intelligence and professionalism in a constantly changing environment.

Implements Physician Scribe programs that allowed a physician to maintain up-to-date patient charts and focus on the patient care while improving physician's quality of life
Assesses physician and staff needs to tailor the Physician Scribe program to each site
Defines Physician Scribe program objectives, timeline and workflow at each site
Maintains strong working relationships with physicians, administrators and scribes
Recruits and screened applicants from area cities and colleges
Hires Physician Scribes and instructed them in general hospital procedure and medical terminology, as well as pathophysiology according to the client's specialty
Traines Physician Scribes to reach proficiency in site specific Electronic Health Record software, including EPIC, NextGen, Cerner and Meditech

Chief Medical Scribe and Medical Scribe Feb 2012 to Feb 2014
Scribe America － Indianapolis, Indiana

Managed 25 employees and timecards using ADP and Google Drive Applications
Coordinated Physician Scribes' schedules to sustain approximately 252 shifts per month while handling emergency coverage.
Decreased Physician Scribe charting errors 30% by incorporating new chart evaluation procedures. Confirmed with RVU metric tracking and consistent chart audits.
Improved workplace satisfaction by implementing evaluation surveys among physicians and Physician Scribes

Education and Training

Bachelor of Science, Chemistry 2013 IUPUI － Indianapolis, IN

America Chemical Society (ACS) Member since 2008
Minority Association of Pre-Med Students (MAPS) Secretary for 2011/2012
Nominated for Top 100 Award, 2013
Dean's List Recipient 2012, 2013

Awards

2016 Excellence in Leadership Award Recipient

Resume Overview

Create a job alert for [job role title] at [location].

About About

Help & Support Help & Support

Languages Languages

Customer Service Customer Service

Regional Manager and Project Lead Resume Example

Resume Score: 80%