Regional Manager and Project Lead Resume Example
Dedicated Regional Manager, Clinical Operations Healthcare Consultant for a large private healthcare company, managing over 200 employees. Internal project and revenue management experience in both Acute and Ambulatory healthcare specialties. Creative project manager working with C-suite Executives and Practitioners customizing to their needs to provide high quality healthcare services. As an adept and diversified leader, I am able to see the big picture while paying attention to the small details with forward thinking vision. Very motivated to bring my experience and grow my knowledge to support your project management needs.
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ScribeAmerica － City , STATE
ScribeAmerica is the nation's most frequently used and largest professional scribe training and management company, present in over 1,500 healthcare facilities, in 50 states and employing more than 10,000 scribes.
Regional Manager who manages over 200 employees including junior project leads, hiring managers, recruiters, trainers, site managers and entry level. Focus on long term employee retention in rapidly expanding region with high client satisfaction and buy-in. Designed SOP for Regional Manager onboarding and leadership development.
Project Lead experience in Top-of-License best practice consulting and healthcare revenue cycle optimization. Leading project teams from engagement to execution, while managing day to day operations of established clients. Collaborated with C-Suite executives to maintain program metrics for long term results.
- Manages multiple priorities and projects under aggressive deadlines. Responds to constant change, while remaining flexible
- Proven conflict resolution, adaptability and flexibility Demonstrates initiative and problem-solving ability
- Strong consultative leader with internal and external stakeholders
- Facilitating buy-in of proposed solutions from client's top management level
- Proficient in EPIC, NextGen, Meditech, and Cerner EHRs. Leverages Health Record (EHR) technology to improve provider efficiency and patient satisfaction in acute and ambulatory health settings.
Scribe America － City , STATE
- Implements Physician Scribe programs that allowed a physician to maintain up-to-date patient charts and focus on the patient care while improving physician's quality of life
- Assesses physician and staff needs to tailor the Physician Scribe program to each site
- Defines Physician Scribe program objectives, timeline and workflow at each site
- Maintains strong working relationships with physicians, administrators and scribes
- Recruits and screened applicants from area cities and colleges
- Hires Physician Scribes and instructed them in general hospital procedure and medical terminology, as well as pathophysiology according to the client's specialty
- Traines Physician Scribes to reach proficiency in site specific Electronic Health Record software, including EPIC, NextGen, Cerner and Meditech
Scribe America － City , STATE
- Managed 25 employees and timecards using ADP and Google Drive Applications
- Coordinated Physician Scribes' schedules to sustain approximately 252 shifts per month while handling emergency coverage.
- Decreased Physician Scribe charting errors 30% by incorporating new chart evaluation procedures. Confirmed with RVU metric tracking and consistent chart audits.
- Improved workplace satisfaction by implementing evaluation surveys among physicians and Physician Scribes
- America Chemical Society (ACS) Member since 2008
- Minority Association of Pre-Med Students (MAPS) Secretary for 2011/2012
- Nominated for Top 100 Award, 2013
- Dean's List Recipient 2012, 2013
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Resume Overview
School Attended
- IUPUI
Job Titles Held:
- Regional Manager and Project Lead
- Junior Project Leader
- Chief Medical Scribe and Medical Scribe
Degrees
- Bachelor of Science , Chemistry 2013
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