An experienced manager in Retail Banking who is a dedicated and highly skilled and effective leader, with proven success in the area of Retail Administration, as a Regional Manager & Contact Center Manager.
Enthusiastic employee who leads by example and assists branch staff in exceeding sales goals while delivering excellent customer service including developing and grooming bank personnel. Strong focus on staff relations and teamwork.
Created strategies to develop and expand existing customer sales, resulting in a [
Actively recruited and oversaw training for all new branch employees.Developed the annual branch business plan for maximum profitability and effectiveness.Implemented annual performance appraisals for all branch staff.Increased core deposit growth by [
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