Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

An experienced manager in Retail Banking who is a dedicated and highly skilled and effective leader, with proven success in the area of Retail Administration, as a Regional Manager & Contact Center Manager.

Enthusiastic employee who leads by example and assists branch staff in exceeding sales goals while delivering excellent customer service including developing and grooming bank personnel. Strong focus on staff relations and teamwork.

  • Excellent communication skills
  • Energetic
  • People-oriented
  • Strong interpersonal skills
  • Complex problem solving
  • Detail-oriented
  • Excellent time management skills
  • Excels in team leadership
  • Excellent work ethic
  • Strong training and coaching skills

Created strategies to develop and expand existing customer sales, resulting in a [<number>]% increase in annual sales.Originated over $[<amount>] in loan volume through professional networking, loan reviews and marketing.

Regional Manager, 06/2011 - 03/2014
Carlisle Syntec, Inc. Annapolis Junction, MD,

Actively recruited and oversaw training for all new branch employees.Developed the annual branch business plan for maximum profitability and effectiveness.Implemented annual performance appraisals for all branch staff.Increased core deposit growth by [<number>]% of annual goal.Received an internal audit score of [<number>]%.Adhered to all federal and state compliance guidelines for retail mortgage lending.Exceeded quarterly sales goals by [<number>]%.Monitored more than [<number>] client relationships per [<time period>].

Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA

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