Enthusiastic, experienced individual with superior skills in leadership, communications, and customer service working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Alpha Award Winner 2019 - awarded to team with top honors in quality and customer satisfaction.
Xfinity Coach of the month - 6 times
Xfinity Team of the Quarter - 14 times
Xfinity Leader of the Year- 2008, 2009, 2014
Technical Sales Leader
PGA Championship Telecommunications Project Lead
Delivery Repair Journey Team Member
Commtech Jeopardy Participate and Coach
HIghest Rated Employee Survey of 85% at program launch
Community Project Leader for Marana Middle School and Boys and Girls Club of America- Comcast Cares Day
Manage installations and daily operations for high end flooring organization throughout Southern Arizona. Working closely with vendors, general contractors, and installers to drive high volume financial results.
Led a group of high performing broadband installers responsible for all commercial business installations and service in greater Tucson area
Provide leadership and direction to Service and Installation Staff in order to ensure compliance with FCC, state and federal regulations and customer satisfaction.
Achieved level of master technician in several key area including fiber optic networks, service, and system
Acquired a College Certificate in Broadband Technology
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