regional dispensary manager resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated Regional Manager accomplished in administrative support and team leadership. Takes pride in motivating and inspiring dispensary staff and promotes goal achievement by streamlining workflow, procedures and guiding interdepartmental coordination. Expert at task delegation and conflict resolution. Forward-thinking Regional Manager with proven operations, sales and personnel management abilities. Equipped to drive business success with innovation and strategic approaches. Achievement-oriented, ambitious and influential leader with articulate communication skills and resourceful nature.
Skills
Scheduling and calendar management
Team oversight
File and data retrieval systems
Document control
Project assistance
Data entry
Administrative leadership
Event coordination
Report writing
Organization
Multitasking
Problem resolution
Microsoft Office
Operational management
Sales and marketing strategies
Customer and vendor relations
Recordkeeping compliance
Safety protocol
Strategic planning
Project management
Experience
07/2021 to CurrentRegional Dispensary ManagerPanera Bread Co | Bannockburn, IL,
Improved team morale by establishing and implementing team incentive programs.
Strategically and successfully designed a sales incentive program that resulted in higher average sales tickets and increased team morale.
Minimized turnover through effective training and employee engagement programs.
Managed diverse administrative, financial and documentation requirements.
Maximized branch revenue by optimizing daily operations. I increased month over month revenue by more than 40% through strategic product promotions.
Cultivated and maintained more than 30 solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
Purchased products from third party companies to enhance our product menu resulting in at least a 60% increase in revenue for specific product categories.
Analyzed regional market trends to discover new opportunities for growth.
Successfully hosted over 6 dispensary events and countless community events resulting in a surge of foot traffic, total daily sales and assisted in reinforcing brand awareness.
Mentored and guided general managers on proper processes and methodologies.
Aligned procedures and protocols with changing business demands.
Hired talented, trainable team members and drove new business strategies to grow revenues.
Strategically implement sales promotions based on buying trends to increase revenue YoY
03/2021 to 07/2022Dispensary CoordinatorSanctuary Medicinals | City, STATE,
Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Managed administrative processes and prepared key reports and documentation.
Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
Conducted new employee orientation to introduce employees to policies, culture and objectives.
Delivered key projects on-time and on-budget by effectively managing resources and staff.
Advised managers on organizational policies and recommended needed changes.
Created and maintained registration systems for events and meetings.
Completed employee performance evaluations to identify deficiencies and recommend improvement strategies.
Strategized plans for improving control systems and structures to improve resource utilization.
Documented information, created reports and generated tracking files.
Managed daily functions by leveraging leadership abilities and industry knowledge.
Implemented innovative employee incentive program to increase staff productivity.
Handled supply purchases and inventory management for dispensary operations and equipment maintenance.
03/2020 to 03/2021General ManagerSanctuary Medicinals | City, STATE,
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Built and maintained loyal, long-term customer relationships through effective account management.
Designed sales and service strategies to improve revenue and retention.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Tracked monthly sales to generate reports for business development planning.
07/2018 to 03/2020Bud TenderSanctuary Medicinals | City, STATE,
Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Handled large volume of cash with high accuracy and security each day.
Managed supply restocking, display arrangements and general housekeeping.
Oversaw sale of merchandise such as flowers, concentrates and edibles.
Organized store by returning all merchandise to its proper place and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.
Education and Training
Expected in 06/2014 to to High School Diploma | Gardner High School, Gardner, MA, GPA:
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