Regional Color/Balayage Artist And Trainer Resume Example L'oreal Professionnel

REGIONAL COLOR/BALAYAGE ARTIST AND TRAINER

Professional Summary

Experienced Master Stylist/Colorist with 16 years of experience and over 10 years of experience with L'Oreal Professionnel as a Regional Artist/Educator and Balayage Trainer. Focused on maximizing continued client loyalty by perpetually improving performance behind the chair with knowledge of trends and products by customizing and executing effective training programs. Looking to leverage 16 years in the beauty industry to take on a dynamic role with SalonCentric.

Skills

16 years of salon experience in all aspects of salon work
9 years of successful self-employment and business management
Articulate and well-spoken
Creative instruction styles and techniques
Public speaking
MS Office
Have worked closely with outside sales teams facilitating in successful new doors/conquest demos and classes
Many years of retail success with luxury brands inside and outside PPD

High-level oral and written communication skills
Exceptional at addressing multiple clients' individual needs in high pressure situations
Training program design
Adaptability and responsiveness in educational settings
Relationship development
Ongoing familiarity with Salon Centric inventory
High level of ability to assess salon needs and desires from an educational standpoint
Experience in multiple color lines and innate knowledge of comparative technologies.

Work History

03/2009 to CurrentRegional Color/Balayage Trainer L'Oreal Professionnel | New York, CA

Received extensive and ongoing training from L'oreal Professionnel on all aspects of their color and haircare lines
Created Power Point content for in salon and in-store classes at Salon Centric on technical aspects of color line and also creative applications
Assisted Salon Centric sales team in Northern California to open new doors by performing live models for prospective new accounts to demonstrate product's effectiveness and profitability
Led intensive introductory program for salons converting to L'Oreal Professionnel color
Gathered and organized supplementary material to support structured lessons
Worked closely with National Artists on large programs
Organized and ran hands-on learning on live models and mannequins
Offered ongoing technical support for salons and stylists

03/2018 to 11/2019CEO RSB Design LLCSF Color Collective Salon | San Francisco, CA

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Played key role in maintaining cleanliness and organization of shared workspaces
Handled payment transactions using Square to maintain accuracy and payment processes
All-inclusive high end clientele including clients' children and teens
Booked appointments, greeted clients, handled payments and created client service tickets for salon with over 20 weekly customers
Performed all aspects of payroll and accounting
Maintained personal supply inventory

01/2011 to 03/2018Master Colorist/StylistGlama-Rama Salon | San Francisco, CA

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
Offered highly skilled and diverse salon services including cuts, color, balayage and color corrections to very diverse and inclusive clientele
Gave classes to fellow stylists for L'Oreal Professionnel
Assisted in everyday salon maintenance and front desk duties
Maintained color supplies and used Square for credit processing

01/2003 to 12/2010Color Education DirectorOxenrose Salon | San Francisco, CA

Received training and certification from L'Oreal Professionel to represent brand, explain technical functions of mobile devices and guide product selection by customers
Worked with Cutting Education Director to hire new assistants and train in future professional skills to provide exceptional customer service
Developed color education curriculum specific to salon's clientele in accordance with current trends with emphasis on correct product usage
Gave weekly classes for assistants and helped mentor them in practical work setting
Gave one-on-one assistance and to trainees during their assistantship during their weekly model services
Became one of salon's top earners over 100K/year

03/1999 to 03/2001Administrative AssistantILWU-PMA Benefit Plans Office | San Francisco, CA

Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
Drafted professional memos, letters for management
Sorted and distributed office mail and recorded incoming shipments for corporate records
Executed record filing system to improve document organization and management
Performed research to collect and record benefit recipients' status ands needs
Prepared packages for shipment, pickup and courier services for prompt delivery to members
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors

Education

03/2002CosmetologySan Francisco Institute of Esthetics And Cosmetology, San Francisco, CA

Graduated with 1600 hours

05/1994Bachelor of Arts | English LiteratureUniversity of Wisconsin - Madison, Madison, WI

Double Majored in Political Science
Graduated summa cum laude
Dean's List

Resume Overview

Companies Worked For:

L'Oreal Professionnel
SF Color Collective Salon
Glama-Rama Salon
Oxenrose Salon
ILWU-PMA Benefit Plans Office

School Attended

San Francisco Institute of Esthetics And Cosmetology
University of Wisconsin - Madison

Job Titles Held:

Regional Color/Balayage Trainer
CEO RSB Design LLC
Master Colorist/Stylist
Color Education Director
Administrative Assistant

Degrees

03/2002 Cosmetology
05/1994 Bachelor of Arts | English Literature

Regional Color/Balayage Artist And Trainer Resume Example

Resume Score: 80%

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