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Regional Chief HR Officer Resume Example

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REGIONAL CHIEF HR OFFICER
Summary

Experienced Human Resources Executive highly effective at streamlining costs and maximizing company profile in the job market. Versed in EEOC and other relevant compliance statutes. Resourceful Human Resources Executive focused on [Area]. Talent for turning around flagging operations and providing growth-oriented leadership. Accomplished HR Director bringing [Number] years' experience in human resources leadership and organizational development. Persuasive communicator and decisive team manager. Seasoned HR Director offering [Number] years of progressive experience in human resources. Strategic leader, decision-maker, and problem-solver. Talented Human Resources Executive driven to company issues head-on with a creative and innovative approach. Knowledgeable about changing industry and employment market demands. Core competencies include benefits administration, compensation structuring, and recruitment. Human Resource executive who works with other executives to translate business strategies into HR actions that drive business results. [Job Title] with extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, payroll and state and federal laws. Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects. [Job Title] with background as [Job Title 1] and [Job Title 2] looking to join a growing entrepreneurial organization as part of the Executive team. Experienced [Job Title] with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Creative professional with extensive project experience from concept to development. Talents include [areas of expertise].

Skills
  • Skilled negotiator
  • Staff training
  • Financial administration
  • Schedule management
  • Process automation
  • Cost analysis and savings
  • Compensation/benefits administration
  • Customer experiences
  • Goal setting
  • Strategies and goals
  • Client relations
  • Employee development
  • Communication skills
  • Operations management
  • Leadership and team building
  • Complex problem solving
  • Salary structure/compensation analysis
  • Team training and development
  • Team oversight
  • Performance improvements
  • Recruiting and hiring
  • Financial management
  • Staff development
  • Policy/program development
  • Change management
  • Cross-functional team management
  • Supervision and training
Experience
09/2015 - 09/2017Regional Chief HR OfficerNorthwell Health | City , STATE

Lead the People Operations functions for the Corporate Finance/Corporate Revenue Cycle Management/Post Acute Services

talent management-improved participation and results employee input survey. increased participation by 50%. increased employee satisfaction 75%

Coding RCM- metrics , performance based incentive program, goal setting. staffing/planning resulting in DNFB reduction

Executive leadership/Human Resources training to reduce site DNFB contributing to reduction in system Accounts receivable

implement revenue cycle management quality program to ensure accurate billing to patients

collaborated on training programs for revenue cycle staff to ensure billing follow up and receivables. 

negotiated several CBAs for revenue cycle virtual business office with multiple locations

responsible for XX sites, XX business units

succession planning- identified two deep succession plans for each division.  identified growth opportunities inter/intra department/business unit/corporation.  created IDPs for leadership mobility

Talent Aqusiiton

  • Devised training programs for new and existing employees.
  • Created succession plans and promotion paths for all staff.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Oversaw job fairs to bring in local talent for long-term and seasonal positions.
  • Evaluated and resolved all employee claims, including those of a performance-based nature and harassment incidents.
  • Worked with department managers to assess needs.
  • Held company-wide town hall meetings to convey updates.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Directed personnel, training and labor relations activities.
  • Advised managers on organizational policy matters and recommend needed changes.
  • Increased the employee base by [Number]% to meet changing staffing needs.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Successfully led key projects which resulted in [positive outcome].
  • Documented [Timespan] updates to management on renewal progress, at-risk renewals and renewals forecast.
  • Planned and executed [project].
  • Prepared correspondence, accounting and financial documents for analysis.
  • Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents.
  • Provided onsite training.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Conducted analysis to address [issue] which led to [positive outcome].
  • Attended [Type] court sessions to record necessary case information discussed during oral argument for the judge's review.
  • Heard debate presented before the court to determine and analyze litigant's arguments.
  • Drafted, organized and reviewed transactional documents including corporate minutes, consents, UCC filings, name change, DBAÆs, entity formation and dissolution documents.
  • Researched jurisdictional statutes and laws to establish relevant black letter law.
  • Engaged in risk management by reviewing proposed actions and employee conduct and assessing them for potential liability.
  • Kept up-to-date records of developments in [Type] legislation to maintain and implement compliance programs and inform employees of changes to company policy.
  • Interviewed medical malpractice experts and conducted detailed research for two $10M-$15M action cases, result was firm won both cases.
  • Performed internal compliance audits by reviewing inquiries into [Type] and [Type] conduct, records of company policy and noncompliance reports.
  • Represented clients before the court in oral debate by constructing a favorable and truthful narrative around presented evidence and facts.
  • Conducted compliance training programs and issued regular memos detailing compliant work practices to promote employee awareness of company policies.
  • Maintained calendars and set appointments for [Number] legal staff using [Software]. 
  • Counseled management on actions that were required or prohibited by government regulations to promote compliance.
  • Offered counsel to clients on legal issues, including [Type] and [Type]. 
  • Conducted interviews to assess the competency and biases of prospective jurors.
  • Summarized and interpreted regulatory requirements, aiding the company in policy development and awareness to promote statutory compliance.
  • Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
  • Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
  • Led engaging individual and group activities to promote resident involvement.
  • Coordinated soldier combat training and handled logistics and administrative tasks.
  • Supervised the onboarding process for newly hired employees, which included the distribution of all paperwork.
  • Supervised exit interviews and off-boarding process for resigned and terminated employees.
  • Coordinated company-wide events structured to boost employee morale.
  • Implemented an innovative employee incentive program, which resulted in a [Number]% increase in staff productivity.
12/2012 - 08/2015Corporate AVP, HR SolutionsNorthwell Health | City , STATE

Oversee Workers compensation program for Health System.  Reduced WC spend by 4.5 million within 18 months

Launched return to work program

launched electronic WC incident reports for entire system

created protocol/systems to identify immediate treatment and follow up for employees who incurred an injury

Launched functional job analysis/descriptions for high risk jobs throughout the Health System

launched employee lift protocols

launched wellness initiatives.ie walk to Paris. healthy vending machines.  

  • Followed company, safety and performance requirements at all times.
  • Utilized equipment like [Name] and [Name] in the correct manner.
  • trained executive leadership on importance of managing employee safety
  • member of corporate employee safety team. co chair weekly employee safety and wellness case review
  • patterned with new WC administrator.  trained WC staff and site liaisons on new protocols
  • Created and implemented programs, policies, and procedures that were designed to effectively reduce or eliminate injuries and hazards in the workplace.
  • Coordinated fire drills, ensuring that they took place on a monthly basis for every work shift.
  • Created and compiled all safety training procedures into manuals, which were disseminated to all members of the staff.
  • Created and implemented safety policies and procedures for medical facilities.
  • Led cross-functional team to share technology across departments to improve operational efficiency.
  • Maintained open and effective communications with project teams to increase productivity.
  • Effectively managed resources, created project schedules and maintained department budgets.
  • Implemented advanced diagnostic tools to resolve customer complaints.
10/2009 - 11/2012VP, Associate Executive Director, Human ResourcesNorthwell Health | City , STATE

Lead the People Operations for the Physicians and Ambulatory Network (PAANS). repsponsible for quality management &Patient experience

physician recruitment/on-boarding

reviewed and approved all physician contracts

collaborated with legal department

Practice onboarding and integration

physician compensation models, created  RVUs, base salary compenstion models for each specialty

internal equity analysis

talent management-full cycle recruitment

Chair of the Executive HR committee, Quality management & patient experience

co-chair practice on-boarding committee

member of the following committees

physician executive committee

physician compensation committee

finance committee

revenue cycle committee

business development 

government committee

executive chair committee

system chair committee

credentialing committee

realigned system budgets to create independent financial oversight of 22 business units

  • Prepared departmental contracts for attorney approval.
  • Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Conducted analysis to address [issue] which led to [positive outcome].
  • Monitored multiple databases to keep track of all company inventory.
  • Successfully led key projects which resulted in [positive outcome].
  • Documented [Timespan] updates to management on renewal progress, at-risk renewals and renewals forecast.
  • Organized and coded all documents related to due diligence for acquisitions.
  • Planned and executed [project].
  • Increased sales by 17% over a two-year period.
  • Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents.
Education and Training
1997Bachelor of Arts: MANAGEMENT
ST JOHNS UNIVERSITY | City, State
Accomplishments

PAANS infrastructure 

sucessful on-boarded 500 new physicians

successful on-boarded over 750 new employees through practice acquisition 

labor relations/negotiations

on boarded:......

off-boarded>>> broad lawn manor

  • Leadership
    Served as key contributing member to Leadership team.
  • People Management:
    [Describe accomplishment 1]
    [Describe accomplishment 2]
    Financial Management:
    [Describe accomplishment 1]
    [Describe accomplishment 2]
  • Business Development:
    Successfully grew business by [action].
    Project Management:
    Initiated [project] which resulted in [positive outcome].
  • Protective Services
    Applied safety procedures and policies as outlined in Department Safety Manual.
  • Business Development
    Initiated two key partnerships which resulted in [X%] revenue growth.
  • Process Improvement
    Created new departmental procedures manual.
    Assessed organizational training needs.
  • Competitive Analysis
    Performed competitive analysis to make recommendations for future company growth.
Certifications

......Emotional intelligence certified trainer

  • CMA (Certified Management Accountant) conferred by Institute of Management Accountants (IMA)
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
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  • Word choice
  • Length
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  • Clear contact info
  • Typos

Resume Overview

School Attended

  • ST JOHNS UNIVERSITY

Job Titles Held:

  • Regional Chief HR Officer
  • Corporate AVP, HR Solutions
  • VP, Associate Executive Director, Human Resources

Degrees

  • 1997 Bachelor of Arts : MANAGEMENT

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