Regional Chief HR Officer Resume Example

Lead the People Operations functions for the Corporate Finance/Corporate Revenue Cycle Management/Post Acute Services

talent management-improved participation and results employee input survey. increased participation by 50%. increased employee satisfaction 75%

Coding RCM- metrics , performance based incentive program, goal setting. staffing/planning resulting in DNFB reduction

Executive leadership/Human Resources training to reduce site DNFB contributing to reduction in system Accounts receivable

implement revenue cycle management quality program to ensure accurate billing to patients

collaborated on training programs for revenue cycle staff to ensure billing follow up and receivables. 

negotiated several CBAs for revenue cycle virtual business office with multiple locations

responsible for XX sites, XX business units

succession planning- identified two deep succession plans for each division.  identified growth opportunities inter/intra department/business unit/corporation.  created IDPs for leadership mobility

Talent Aqusiiton

• Devised training programs for new and existing employees.
• Created succession plans and promotion paths for all staff.
• Maintained compliance with all local, state and federal laws, as well as established organizational standards.
• Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Oversaw job fairs to bring in local talent for long-term and seasonal positions.
• Evaluated and resolved all employee claims, including those of a performance-based nature and harassment incidents.
• Worked with department managers to assess needs.
• Held company-wide town hall meetings to convey updates.
• Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Directed personnel, training and labor relations activities.
• Advised managers on organizational policy matters and recommend needed changes.
• Increased the employee base by [Number]% to meet changing staffing needs.
• Conducted new employee orientation to foster positive attitude toward organizational objectives.
• Successfully led key projects which resulted in [positive outcome].
• Documented [Timespan] updates to management on renewal progress, at-risk renewals and renewals forecast.
• Planned and executed [project].
• Prepared correspondence, accounting and financial documents for analysis.
• Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents.
• Provided onsite training.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Identified staff vacancies and recruited, interviewed and selected applicants.
• Conducted analysis to address [issue] which led to [positive outcome].
• Attended [Type] court sessions to record necessary case information discussed during oral argument for the judge's review.
• Heard debate presented before the court to determine and analyze litigant's arguments.
• Drafted, organized and reviewed transactional documents including corporate minutes, consents, UCC filings, name change, DBAÆs, entity formation and dissolution documents.
• Researched jurisdictional statutes and laws to establish relevant black letter law.
• Engaged in risk management by reviewing proposed actions and employee conduct and assessing them for potential liability.
• Kept up-to-date records of developments in [Type] legislation to maintain and implement compliance programs and inform employees of changes to company policy.
• Interviewed medical malpractice experts and conducted detailed research for two $10M-$15M action cases, result was firm won both cases.
• Performed internal compliance audits by reviewing inquiries into [Type] and [Type] conduct, records of company policy and noncompliance reports.
• Represented clients before the court in oral debate by constructing a favorable and truthful narrative around presented evidence and facts.
• Conducted compliance training programs and issued regular memos detailing compliant work practices to promote employee awareness of company policies.
• Maintained calendars and set appointments for [Number] legal staff using [Software]. 
• Counseled management on actions that were required or prohibited by government regulations to promote compliance.
• Offered counsel to clients on legal issues, including [Type] and [Type]. 
• Conducted interviews to assess the competency and biases of prospective jurors.
• Summarized and interpreted regulatory requirements, aiding the company in policy development and awareness to promote statutory compliance.
• Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
• Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
• Led engaging individual and group activities to promote resident involvement.
• Coordinated soldier combat training and handled logistics and administrative tasks.
• Supervised the onboarding process for newly hired employees, which included the distribution of all paperwork.
• Supervised exit interviews and off-boarding process for resigned and terminated employees.
• Coordinated company-wide events structured to boost employee morale.
• Implemented an innovative employee incentive program, which resulted in a [Number]% increase in staff productivity.