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REGIONAL ACCOUNT / PROJECT MANAGER JANUARY Resume Example

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REGIONAL ACCOUNT / PROJECT MANAGER JANUARY
Summary
MBA with Project Management and Human Resource Concentrations and Hands-On Experience in Technical Sales, Support, and Retail Operations Management. Excellent Customer Relations and Marketing Skills in New Account Development. *Demonstrated Abilities in Developing and Leading Teams for Operational Success. *Self-Motivated Professional with Strong Analytical Abilities Delivering Pragmatic Solutions.
Highlights
Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, Word), QuickBooks, Kenwood and Motorola Radio Software, Windows Operating Systems.
Experience
ADVANCED COMMUNICATIONS SYSTEMS January 2010 to Current REGIONAL ACCOUNT / PROJECT MANAGER JANUARY
WINDSOR, CA
  • A privately held, regional provider of commercial two-way radio services.
  • Report directly to the owner of the business; manage business development and new account generation for the Northern California commercial radio and digital radio markets.
  • Conduct an ongoing active marketing campaign with a combination of networking and cold calls, generating 25 new accounts within tenure.
  • Proactively visit clients and channel partners inquiring about service quality and leveraging sales opportunities.
  • Provide exceptional customer service; perform replacements or repairs in the shortest timeframe possible for minimal impact on the client's operations.
  • Serve as "face-of-the-Company" at business functions as well as regional and national conventions.
  • Meet with equipment vendors discussing new products or technologies, while successfully marketing the organization.
  • Project Manager for county wide emergency communication interoperability plan.
  • Researched and designed plan over half a year and presented it to county officials Project Manager for communication portion of SMART Train.
  • Researched and designed radio communication network for multiple county public transit rail system.
SAVE MART SUPERMARKETS January 2003 to January 2009 NIGHT MANAGER
UKIAH, CA
  • Managed the general operations of a 50,000 square foot, $40,000 per day grocery operation.
  • Oversaw the day-to-day activities of up to 100 employees.
  • Initially hired as Courtesy Clerk and regularly promoted to positions of increasing responsibility due to demonstrated abilities and leadership.
  • Used a hands-on approach in floor work production, ensuring all departments maintained attractively displayed stock and clean safe work areas complying with applicable health and safety codes.
  • Provided training to newly hired associates in areas of high-quality customer service, store layout, cash handling, and safety.
  • Monitored work and offered coaching to ensure optimal performance.
  • DSD Receiver trained, checked in vendors and incoming merchandise for the correct product, breakage, quantity, and expiration dates.
  • Resolved any deficient items.
  • Managed inventory, reviewed sales reports, and physically inspected areas ensuring back stock was properly rotated.
  • Assisted in store security reviewing security cameras and assisting undercover loss prevention agents when required.
Education
MASTER OF PROJECT MANAGEMENT 2013 MASTER OF BUSINESS ADMINISTRATION: Human Resources General Management Human Resources General Management
KELLER GRADUATE SCHOOL OF MANAGEMENT Significant Coursework Project Risk Management Advanced Program Management Project Cost and Control Scheduling Business Negotiations Skills Managing Organizational Change Marketing Management Project Management Systems Leadership and Organizational Behavior Master's Project - As part of a team, partnered with a local restaurant owner in preparation of a detailed business plan for a second location. Developed complete financials and a marketing study. The new property was successful launched within six months. Elk Grove, CA
DEVRY UNIVERSITY 2008 BACHELOR OF SCIENCE TECHNICAL Elk Grove, CA
Sonoma State University 2006 General Studies Rohnert Park, CA General Studies
Mendocino College 2004 A.A: Mathematics Ukiah, CA Mathematics Continuing Professional Development Two-Way Radio Certification, Motorola Solutions - Communications technologies for commercial, government, and first responder organizations.
Certifications
Core Competencies Business Administration Project Management Customer Service Operations Management Sales and Marketing Inventory Management Supervisory Experience Employee Relations Microsoft Office Suite
Skills
approach, Business Administration, business development, business plan, cash handling, coaching, client, clients, Customer Service, Employee Relations, financials, government, inventory, Inventory Management, layout, Leadership, loss prevention, Managing, marketing, Marketing Management, Excel, Microsoft Office Suite, Windows Operating Systems, Outlook, PowerPoint, Word, Motorola, Negotiations, network, networking, Operations Management, Organizational, cameras, Program Management, Project Management, quality, QuickBooks, Radio, repairs, Risk Management, safety, safety codes, Sales, sales reports, Scheduling, Supervisory Experience
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Resume Overview

Companies Worked For:

  • ADVANCED COMMUNICATIONS SYSTEMS
  • SAVE MART SUPERMARKETS

School Attended

  • MASTER OF PROJECT MANAGEMENT
  • KELLER GRADUATE SCHOOL OF MANAGEMENT
  • DEVRY UNIVERSITY
  • Sonoma State University
  • Mendocino College

Job Titles Held:

  • REGIONAL ACCOUNT / PROJECT MANAGER JANUARY
  • NIGHT MANAGER

Degrees

  • MASTER OF BUSINESS ADMINISTRATION : Human Resources General Management
    Significant Coursework Project Risk Management Advanced Program Management Project Cost and Control Scheduling Business Negotiations Skills Managing Organizational Change Marketing Management Project Management Systems Leadership and Organizational Behavior Master's Project - As part of a team, partnered with a local restaurant owner in preparation of a detailed business plan for a second location. Developed complete financials and a marketing study. The new property was successful launched within six months.
    BACHELOR OF SCIENCE TECHNICAL
    General Studies
    A.A : Mathematics

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