MBA with Project Management and Human Resource Concentrations and Hands-On Experience in Technical Sales, Support, and Retail Operations Management. Excellent Customer Relations and Marketing Skills in New Account Development.
*Demonstrated Abilities in Developing and Leading Teams for Operational Success.
*Self-Motivated Professional with Strong Analytical Abilities Delivering Pragmatic Solutions.
Microsoft Office Suite (Excel, Outlook, PowerPoint, Project, Word), QuickBooks, Kenwood and Motorola Radio Software, Windows Operating Systems.
ADVANCED COMMUNICATIONS SYSTEMSJanuary 2010 to CurrentREGIONAL ACCOUNT / PROJECT MANAGER JANUARY WINDSOR, CA
A privately held, regional provider of commercial two-way radio services.
Report directly to the owner of the business; manage business development and new account generation for the Northern California commercial radio and digital radio markets.
Conduct an ongoing active marketing campaign with a combination of networking and cold calls, generating 25 new accounts within tenure.
Proactively visit clients and channel partners inquiring about service quality and leveraging sales opportunities.
Provide exceptional customer service; perform replacements or repairs in the shortest timeframe possible for minimal impact on the client's operations.
Serve as "face-of-the-Company" at business functions as well as regional and national conventions.
Meet with equipment vendors discussing new products or technologies, while successfully marketing the organization.
Project Manager for county wide emergency communication interoperability plan.
Researched and designed plan over half a year and presented it to county officials Project Manager for communication portion of SMART Train.
Researched and designed radio communication network for multiple county public transit rail system.
SAVE MART SUPERMARKETSJanuary 2003 to January 2009NIGHT MANAGER UKIAH, CA
Managed the general operations of a 50,000 square foot, $40,000 per day grocery operation.
Oversaw the day-to-day activities of up to 100 employees.
Initially hired as Courtesy Clerk and regularly promoted to positions of increasing responsibility due to demonstrated abilities and leadership.
Used a hands-on approach in floor work production, ensuring all departments maintained attractively displayed stock and clean safe work areas complying with applicable health and safety codes.
Provided training to newly hired associates in areas of high-quality customer service, store layout, cash handling, and safety.
Monitored work and offered coaching to ensure optimal performance.
DSD Receiver trained, checked in vendors and incoming merchandise for the correct product, breakage, quantity, and expiration dates.
Resolved any deficient items.
Managed inventory, reviewed sales reports, and physically inspected areas ensuring back stock was properly rotated.
Assisted in store security reviewing security cameras and assisting undercover loss prevention agents when required.
MASTER OF PROJECT MANAGEMENT2013MASTER OF BUSINESS ADMINISTRATION: Human Resources General ManagementHuman Resources General Management
KELLER GRADUATE SCHOOL OF MANAGEMENTSignificant Coursework Project Risk Management Advanced Program Management Project Cost and Control Scheduling Business Negotiations Skills Managing Organizational Change Marketing Management Project Management Systems Leadership and Organizational Behavior Master's Project - As part of a team, partnered with a local restaurant owner in preparation of a detailed business plan for a second location. Developed complete financials and a marketing study. The new property was successful launched within six months. Elk Grove, CA
DEVRY UNIVERSITY2008BACHELOR OF SCIENCE TECHNICALElk Grove, CA
Sonoma State University2006General StudiesRohnert Park, CAGeneral Studies
Mendocino College2004A.A: MathematicsUkiah, CAMathematics Continuing Professional Development
Two-Way Radio Certification, Motorola Solutions - Communications technologies for commercial, government, and first responder organizations.
Business Administration Project Management Customer Service
Operations Management Sales and Marketing Inventory Management
Supervisory Experience Employee Relations Microsoft Office Suite
approach, Business Administration, business development, business plan, cash handling, coaching, client, clients, Customer Service, Employee Relations, financials, government, inventory, Inventory Management, layout, Leadership, loss prevention, Managing, marketing, Marketing Management, Excel, Microsoft Office Suite, Windows Operating Systems, Outlook, PowerPoint, Word, Motorola, Negotiations, network, networking, Operations Management, Organizational, cameras, Program Management, Project Management, quality, QuickBooks, Radio, repairs, Risk Management, safety, safety codes, Sales, sales reports, Scheduling, Supervisory Experience
MASTER OF BUSINESS ADMINISTRATION : Human Resources General Management Significant Coursework Project Risk Management Advanced Program Management Project Cost and Control Scheduling Business Negotiations Skills Managing Organizational Change Marketing Management Project Management Systems Leadership and Organizational Behavior Master's Project - As part of a team, partnered with a local restaurant owner in preparation of a detailed business plan for a second location. Developed complete financials and a marketing study. The new property was successful launched within six months. BACHELOR OF SCIENCE TECHNICAL General Studies A.A : Mathematics
Create a job alert for [job role title] at [location].