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Redbox Customer Service Representative Resume Example

Resume Score: 65%

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REDBOX CUSTOMER SERVICE REPRESENTATIVE
Summary
Worked as a customer service representative in a call center for one month short of a year before being laid off. Chose to finish obtaining an Associates of Science degree and was a full-time student for two years. Also a brief six month experience as a teacher's aide.
Skills
  • Communication Skills
  • Computer/Technical Literacy
  • Organization
  • Adaptability
  • Teamwork
  • Committed
  • Active listening skills
  • Strong organizational skills
Accomplishments
Outstanding Technical Theater Student awarded by Faculty of Jacksonville College
Meritorious Award for Stage Management awarded by The Kennedy Center American College Theatre Festival
Academic Awards from Jacksonville College
Member of Delta Psi Omega
​
Experience
05/2014 to 04/2015
Redbox Customer Service RepresentativeConvergys - Jacksonville, TX

Provided accurate and appropriate information in response to customer inquiries. Addressed customer service inquiries in a timely and accurate fashion. Maintained up-to-date records at all times. Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Demonstrated mastery of customer service call script within specified timeframes.

04/2015 to Current
SecretaryApplin Tile - Tyler, TX

Created databases and spreadsheets to improve inventory management and reporting accuracy. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly payroll sheets. Excel spreadsheets for bid sheets/invoices. Computed, recorded, and proofread data, records and reports.

Education and Training
2017
Associate of Science: Theatre EducationJacksonville College - Jacksonville, TX, United States

Member of Cross Act Company. Member of Delta Psi Omega. Dean's List Academic Achievement Award three consecutive semesters. Outstanding Technical Theater Student Award. Meritorious Award for Stage Management.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Convergys
  • Applin Tile

School Attended

  • Jacksonville College

Job Titles Held:

  • Redbox Customer Service Representative
  • Secretary

Degrees

  • Associate of Science : Theatre Education

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