Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Highly qualified, results oriented, and top performer with over 10 years of successful and increased responsibilities, and 5 years of management experience. History of transforming high potential staff into outstanding professionals, as well as low performing staff into their highest potential. Knowledgeable staffing recruiter assessing and onboarding as many as 200+ candidate each year. Driven to devising and implementing successful recruiting strategies to build candidate pipelines and attract top talent. Adept at using traditional and online platforms to source candidates. Experienced with job fairs, recruiting events and college campus approaches.

  • Team supervision
  • Facility oversight
  • Compensation/payroll
  • Hiring and retention
  • New hire orientation
  • Time management
  • Administrative skills
  • Applicant sourcing
  • Background checks
  • Candidate pipeline development
  • Onboarding and Orientation
  • Benefit enrollment
  • Employee engagement
  • Reliable and Trustworthy
  • Staffing and recruiting professional
  • Training development
  • Recruitment and hiring
  • Benefits programs
  • Leadership development
  • Conflict resolution
  • Friendly, positive attitude
  • Work ethic
08/2019 to Current Recruiter / on Site Supervisor Bancfirst Corporation | Harrah, OK,
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Guided new hires through orientation and on-boarding and explained documentation requirements.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Developed and maintained training materials and benefits packets for new hires.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Verified previous employers and other references to determine applicants' employment acceptability.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Placed more than 200+ candidates annually, including those seeking highly-targeted leadership positions.
  • Conducted interviews to ensure solid cultural alignment between client and candidate.
  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
  • Held exit interviews and documented information discussed with employees.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Achieved desired work environment and performance by proactively advising and guiding 80+ employees at a time on best practices, and constructive feedback to develop long term career goals.
  • Collaborated with operations manager and HR professional to achieve hiring goals.
  • Works closely with business partners, and HR to develop and execute employee engagement activities.
  • Analyzes and processes workers compensation claims by investigating and gathering information to determine the exposure of the claim.
10/2016 to 07/2019 Personal Banker - Manager on Duty Brinks | Detroit, MI,
  • Opened Personal accounts such as Checking, Savings, CD accounts, and assessed customer's needs to sell in house products and services
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
  • Assisted and resolved customer complaints.
  • Scheduling staff lunches, break, PTO/ VTO.
  • Coaching staff on ways to increase sales, and provide high quality customer service white continually striving to create profitable business through pro-active cross selling and relationship enhancement.
  • Working with bank staff to resolve outages, and improve customer service scores.
  • Lead, plan and execute audits independently and efficiently, including risk assessment, audit planning while ensuring audits are completed in a timely manner.
  • Oversaw branch team with 6 customer service representatives and 2 personal bankers and implemented training for all new employees.
03/2014 to 08/2015 Customer Service Representative Bank Of Lexington | City, STATE,
  • Opened personal, business, CD, and IRA accounts.
  • Processed monetary transactions such as cashing checks, accepting deposits, loan payments, withdrawing cash, credit card payments, and cash advances.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Balanced daily cash deposits and vault inventory with zero error rate.
03/2012 to 03/2014 Teller Chase Bank | City, STATE,
  • Processed monetary transactions such as cashing checks, accepting deposits, loan payments, withdrawing cash, credit card payments, and cash advances.
  • Verified identity, and negotiation of checks.
  • Balances TCD, and kept inventory for Travelers checks.
  • Trained employees on cash drawer operation.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
Education and Training
Expected in 05/2014 Associate of Business Administration | Strayer University, Washington, DC GPA:

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Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Recruiter / on Site Supervisor
  • Personal Banker - Manager on Duty
  • Customer Service Representative
  • Teller


  • Associate of Business Administration

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