Monitored annual budgets that included personnel, operating, and capital expenses in relation to revenues for a $1,300,000 annual budget for a municipal Parks & Recreation Social Service division program. Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives. Evaluated effectiveness of computer software training by surveying trainees and managers and collecting before-and after-data showing training impact.
Budget Development Developed annual budgets that included personnel, operating, and capital expenses in relation to revenues for a $150,000 annual budget for a municipal recreational community center. Provided program projections related to revenues, expenses, maintenance, capital repair/replacement and units of service Created new streams of revenue to maintain long-term fiscal responsibility to ensure facility/program productivity
Ensured that the established set of policies and procedures are followed in areas of revenue collection, purchases, repairs, personnel costs to maintain fiscal soundness Maintained a long term asset improvement and replacement plan to keep 5400 square foot facility facility safe, updated and in good working order
Program Development Lead a team that developed creative educational, social, physical and recreational programs to a diverse community that provided opportunities to improve and maintain a high quality of life for residents Managed revenues that generated $150,000 annually Established and maintained a diverse calendar of activities, classes, events and off site programs Able to read/identify changes and trends in field in relation to the population and demographics over time and implement strategies to best serve constituents Conducted regular customer surveys and maintained 95% or higher to ensure customer satisfaction and fiscal responsibility Managed all marketing, social media and networking of programs
Personnel Management Oversaw a well trained team of 7 hourly employees and 5 instructional contractors and managed the reporting, performance and success Responsible forthe hiring, evaluating and training of a successful work team that excelled at customer service, excellent job knowledge and performance Established personnel schedule, approved time cards and leave time as per payroll guidelines Helped team members improve productivity and performance through hands-on coaching and training to ensure each achieved personal objectives.
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