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recreation aide resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Polite and accommodating, bringing 4+ years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Skills
  • Facilities maintenance
  • Event planning
  • Activity coordination
  • Safety training
  • Cash drawer balancing
  • Merchandise restocking
  • Cash register operation
  • Customer assistance
  • Issue resolution
Experience
05/2020 to Current Recreation Aide Help Usa | Bronx, NY,
  • Organized and supervised play and recreational activities for children and adults at parks and playgrounds and kept recreational areas neat, clean, safe and inviting.
  • Cultivated relationships with patrons and residents to understand unique individual needs and implemented therapeutic recreational activities.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed transactions per day with exceptional accuracy.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Responded to inquiries and party requests made online, by phone or email.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Handled payment processing and provided customers with receipts and proper bills and change.
01/2019 to 08/2020 Theatre Usher Ymca Of Dane County | Sun Prairie, WI,
  • Greeted patrons at events and collected tickets.
  • Determined authenticity and applicability of presented tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Complied with health and sanitation practices and procedures.
  • Responded to guest questions about current facility events and future offerings.
  • Processed admission payments and provided tickets.
  • Served food and beverages with focus on quality items and superior service.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Provided customers with special information regarding chosen show or upcoming releases.
  • Checked system for seat availability and provided customers with available options.
  • Informed customers of deals or discounts and calculated amount of cash owed against tickets bought.
  • Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
05/2018 to 01/2019 Lifeguard City Of Southlake, Tx | Southlake, TX,
  • Kept watch over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Collaborated closely with team to identify issues and most effective methods for remediation.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Adhered strictly to emergency action plans.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Maintained neat and clean pool area and clean water.
  • Patrolled to identify anyone needing assistance and provided immediate care.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
05/2017 to 05/2018 Learn to Swim Instructor City Of Plano | City, STATE,
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Collaborated closely with team to identify issues and most effective methods for remediation.
  • Handled student situations using logic and mediation skills.
  • Documented each student's progress and gave constructive feedback for areas that could be improved.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Encouraged students to practice swimming strokes to improve technique and skills.
Education and Training
Expected in 06/2020 to to High School Diploma | Plano Sr High School, Plano, TX GPA:

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Resume Overview

School Attended

  • Plano Sr High School

Job Titles Held:

  • Recreation Aide
  • Theatre Usher
  • Lifeguard
  • Learn to Swim Instructor

Degrees

  • High School Diploma

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