A highly motivated Tech. professional with 4+ years experience in cellular/wireless communications. Possess analytical, organizational, people development, strong customer focus/relationship, problem solving skills, believe in seeking and sharing knowledge. Strong believe in openness and communication, innovation, integrity, team player, change management, strong leadership and decision making.
Specialties: Excellent Technical skills in GSM, GPRS, EDGE, UMTS, LTE,.
Global Experience working with several major wireless operators: AT&T, Verizon, Spring etc..Adept at providing technical support related to hardware and software issues and set-up. Skilled at managing teams and creating operational strategies and procedures that consistently exceed company and departmental goals.
window XP/NT/2000 7, UNIX, and Linux Servers, Hubs, Routers, Switches.
Software: MS SQL Server 2012, MS Office Suite (Visio, Exchange, Project Management Plan) Remedy, Oracle, Siebel, Heat, Sap (Procurements & HR), Stellent fixed RM 7.6, People soft , E911TEMS Investigation, WIND Tunel, Wider Networks, FL studio, Logic Pro, FileZilla FTP, DeLorme Street Atlas, Familiarity with LTE, CDMA, WCDMA, and standards
Management Information System, Business and Public Administration MicroTrain, Chicago, IL CCNA_ In progress
CCNP_ In progress
3G, Active Directory, ATM, Benchmarking, broadband, business processes, CCNA, CCNP, Color, com, Hardware, continuous improvement, Encryption, client, data collection, delivery, DHCP, direction, DNS, EDGE, email, English, Ethernet, Eudora, financial, Fluent in French, FTP, GPRS, General Packet Radio Service, GSM, Hubs, HR, image, IT Management, LAN, laptop computers, Linux, Logic, loss prevention, Mac, MapInfo, Exchange, MS Office Suite, Outlook, Outlook Express, Windows 7, Windows, window, 2000, network support, Optimization, Oracle, People soft, peripherals, policies, processes, progress, Project Management, QA, Routers, safety, SAP, Servers, Siebel, SLA, MS SQL Server, SQL, Switches, switch, TCP/IP, technical support, desktop support, Telecommunication, phone, Token Ring, Troubleshoot, Troubleshooting, UMTS, UNIX, upgrades, upgrade, VPN, Visio, Vista, WAN
Fluent in French
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