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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

A highly organized, resourceful and focused Clinical Nurse with 16 years of experience in health care quality who works effectively and collaboratively with various levels of leadership, professional and support staff to achieve organizational goals. Forward thinking and innovative in approaches to problems while effectively utilizing data to drive initiatives towards successful outcomes. Excellent communication and team building skills promote collegial and supportive working environment.

Skills
  • Documentation improvement
  • Accurate record reviews
  • Database management
  • Troubleshooting
  • Decision-making
  • Microsoft Office
  • Staff mentoring
  • Teambuilding
  • Organization
  • Quality improvements
  • Training implementation
  • Correction plans
  • Time Management
  • Multi-clinical Disciplines
Education
Fairfax Co. School of Practical Nursing Falls Church, VA, Expected in 05/1991 Associate of Applied Science : Practical Nursing - GPA :
Certifications/Training
  • Licensed Practical Nurse - 1991
  • Lean Sigma Prescription for Healthcare Green Belt
  • Design Thinking for Innovative Problem Solving
  • Comprehensive Unit-bases Safety Program
  • TeamSTEPPS Master Training
Experience
Visiting Nurse Service Of New York - Quality Improvement Specialist
Scotch Plains, NJ, 10/2010 - 06/2021

Responsible for ensuring that the Hospital met CMS value-based metrics and all pay-for-performance program requirements, as well as standardization of evidence-based practices to ensure high quality, high value and safe patient care. Along with assisting with monitoring of all quality, safety management, and regulatory requirements, as well as all quality improvement initiatives in the hospital.

  • Educated department chairs, administrators and board members on how to become more data driven and outcome focused. Revised key metrics for each department to guide improvement in performance and outcomes.
  • Directed team that developed processes for hard-wiring strategies to improve Core Measure performance resulting in sustained improvement to 100% in multiple measures
  • Educated staff regarding documentation necessary to ensure meeting regulatory requirements under value-based purchasing programs, as well as for billing requirements; using data to identify operational and quality priorities, as well as incorporating evidence-based best practices.
  • Leader of workgroups that developed evidence-based guidelines and clinical decision support electronic order sets and best practice advisor alerts Sepsis Bundle and Pressure Injury prevention. As a result, Sepsis Bundle improved 46% overall and decreased 38% overall across the network in the first six months and sustained improvement thereafter.
  • Determined quality of care provided to patients through careful assessment of medical documentation.
  • Collected, recorded and analyzed data related to nursing care of patients.
  • Analyzed information systems and applications to identify specifications for implementation projects.
  • Led root cause analysis process to ensure comprehensive multi-disciplinary case reviews and effective corrective action strategies.
  • Checked skill, compliance and competency of healthcare staff, tracking performance indicators and suggesting improvements.
Northwestern Medicine - Clinical Documentation Specialist
Bonne Terre, MO, 05/2005 - 10/2010

Responsible for ensuring the organization met regulatory requirements, as well as being survey ready and delivering quality care.

  • Educated staff regarding documentation necessary to ensure meeting regulatory requirements
  • Provided guidance for addressing regulatory issues; accreditation preparation; implementation of high reliability strategies promoting patient safety and effective performance improvement initiatives; developing useful metrics for monitoring performance and outcomes;
  • Identified weakness in documentation and developed metrics for monitoring compliance with regulatory standards and patient safety elements.
  • Reported documentation compliance to department chairs, administrators and board members on regulatory issues find during chart reviews.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Set up patient charts and documented information in various company software.
Francisan Health - School Nurse
Merrillville, IN, 08/1999 - 04/2002
  • Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
  • Coordinated with families, school personnel and healthcare professionals on behalf of students to advocate for healthcare needs and provide medical information to appropriate parties.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
New London Hospital - Clinical Nurse
New London, NH, 01/1992 - 06/1994
  • Assessed healthcare needs of patients by conducting health evaluations.
  • Carried out comprehensive care focused on patient needs and meeting care goals.
  • Prepared charts for clinic patients, gathering hospital records and test results.

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Resume Overview

School Attended

  • Fairfax Co. School of Practical Nursing

Job Titles Held:

  • Quality Improvement Specialist
  • Clinical Documentation Specialist
  • School Nurse
  • Clinical Nurse

Degrees

  • Associate of Applied Science

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