(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Strong presentation skills
  • Strategic planning capability
  • Planning and development
  • Analytical thinker
  • Knowledge of Medicaid statutes and regulations
  • Quality improvement competency
  • Promotes positive behavior

Medical Terminology

Proficient in Microsoft Word, Excel and Power Point

Proficient in navigating through the electronic medical record


University of Cincinnati Cincinnati, Ohio Expected in 2016 Bachelor of Science : Health Information Management - GPA :
  • Recipient of McLaren Macomb Volunteer Guild Scholarship
Work History
Visiting Nurse Service Of New York - Quality Improvement Specialist
White Plains, NY, 09/2006 - Current

    Implemented and monitored Core Measure Severe Sepsis best practice guidelines

    Enter CMS Core Measure data into database

    Monitor database for CMS Core Measure Submissions

    Lead for Sepsis Corporate Committee

    Lead for Electronic Clinical Quality Measures implementation and submission

    Monitor CMS deadlines for quality initiatives

    Member of Medical Records Committee

    Produce and present quality improvement process reports

    Transcriber for Joint Commission Surveys

  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.

Five Star Quality Care, Inc. - Lead Resident Assistant
Harrisburg, PA, 05/2003 - 09/2006

    Assist residents as needed, including incontinence and bathing needs

    Document daily vitals

    Document health concerns

    Complete incident reports as needed

    Administer medications and diabetic injections


  • Established and maintained systems that safely met residents' needs.

Basis.Ed - Kindergarten Teaching Assistant
Chandler, AZ, 08/1999 - 05/2003

Assisted kindergarten teacher as needed to prepare for lessons

Lead small reading groups for children to enhance reading skills


K-mart - Pharmacy Customer Service
City, STATE, 07/1992 - 08/1997

Cashier for pharmacy

Assisted pharmacist as needed

Verified prescription coverage for customers

Input medication prescription information in data base

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Resume Overview

School Attended

  • University of Cincinnati

Job Titles Held:

  • Quality Improvement Specialist
  • Lead Resident Assistant
  • Kindergarten Teaching Assistant
  • Pharmacy Customer Service


  • Bachelor of Science

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