Dedicated and focused as lead administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Microsoft office proficiency
Meticulous attention to detail
Strong problem solver
Insurance eligibility verifications
Quality Improvement AssistantMay 2008 to Current Western Youth Services － Mission Viejo, CaManage psychiatrist appointments, maintain electronic medical files up to date, handle any pharmacy related calls and faxes, submit JV220 court request, problem resolution with parent/legal guardians, monthly insurance verification, assist with programs yearly budget, create billing reports, assist with audits, prepare and supervise county and program questionnaires and interpret for psychiatrist and clinical staff
Customer Advocate/Pharmacy TechnicianDec 2007 to May 2008 Prescription Solutions － Costa Mesa, CAReview explanation of benefits with clients, enter pharmaceutical mail orders, assist pharmacist and pharmacy technicians with override codes and assist with high volume incoming and outgoing calls
Pharmacy TechnicianJun 2003 to Dec 2007 Linda Vista Pharmacy － Santa Ana, CAReceived and process prescriptions, interpret for the pharmacist during consultations, inventory and restocking medications, assist with Medi-cal and private insurance audits, marketing with local medical clinics and create and submit prior authorization forms or TARs.
Education and Training
InterpretorSouthern California School of Interpreting － Santa Fe Springs, CA
Pharmacy TechnicianEverest College － Anaheim, CA
High School DiplomaSanta Ana High School － Santa Ana, CA