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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Passionate, dedicated, versatile Quality Engineer/ Auditor with 6 years of experience in Automotive industry. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Root Cause Analysis
  • Continuous Improvement
  • Non-Conforming Reports
  • Conflict resolution
  • Multitasking abilities
  • Planning and Coordination
  • Analytical skills
  • Customer Service
  • Minitab
  • Critical thinking
  • Corrective actions
  • Team Leadership
  • Problem-Solving Abilities
  • Adaptability
Work History
03/2021 to Current
Quality Engineer Precision Castparts Corporation Sanford, NC,
  • Coordinated with quality control staff to complete inspections.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Facilitated improvement activities on fuel demand valve welder decreasing overall scrap by 30%
  • Utilized knowledge of IATF 16949 / ISO 9001 standards to develop action plan for upcoming company re-certification.
  • Supported quality team members during corrective action updates.
  • Collaborated with customers, operations managers and supervisors on engineering projects.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
11/2020 to 02/2021
Quality Engineer Precision Castparts Corporation Portland, OR,
  • Participated in employee performance reviews and offered suggestions to management.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Supported quality team members during corrective action updates.
  • Promoted and implemented quality process improvements company-wide.
  • Collaborated with corporate directors, operations managers and supervisors on projects.
05/2015 to 11/2020
Supplier Quality Engineer/Customer Quality Engineer Neaton Auto Products Manufacturing Inc. City, STATE,
  • Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
  • Drafted instructional documentation for distribution to suppliers to establish standardized performance and quality thresholds.
  • Led commodity-related quality control issues, correcting functional issues stemming from problematic components.
  • Maintained amiable relationships with 40 suppliers through difficult quality control issues, supporting healthy business interactions.
  • Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
  • Conducted supplier audits to detect pre-production weaknesses in supply chain and QAV audits during production.
  • Supervised work of 15 quality technicians and 3 newer quality engineers.
  • Performed failure analysis and identified problems and recommended corrective actions.
  • Gathered documentation such as photographs and evidentiary reviews and generated detailed reports outlining findings.
  • Planned and evaluated new projects, consulting with other engineers and corporate executives as necessary.
  • Investigated requests for deviations from established materials or suppliers and made appropriate approval or denial judgments.
  • Participated in employee performance reviews and offered suggestions to management.
  • Supported quality team members during corrective action updates.
  • Demonstrated product and quality expertise in product inspections.
  • Performed quality inspections and drafted reports to detail non-conforming issues.
  • Built strong rapport with team members, management and customers to facilitate efficiency and productivity.
  • Developed and implemented process flow improvement and standardization projects.
  • Listened to customer needs and desires to identify and recommend optimal solutions
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
  • Drove corrective and preventive actions at leadership level to accomplish NCR and recurrence control, providing necessary resources..
  • Performed internal audits of laboratory, including both technical and quality systems audits.
  • Executed corrective actions when test controls were outside specified limits.
  • Worked with customers to understand needs and provide excellent service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed team communications and information for meetings.
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Presented clear, organized data in graphs, charts, tables and written reports.
  • Developed checklists to coordinate inspections with departmental managers.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Liaised between production and quality assurance departments to streamline processes and increase daily productivity.
  • Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
  • Verified manufacturing team's compliance with quality control processes to help minimize rework and keep costs low.
  • Educated and oriented employees to improve compliance with quality control protocols.
  • PPAP approval
Education
Expected in 01/2001
Associate of Science: Nursing
Miami University - Oxford, OH
GPA:

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Resume Overview

School Attended

  • Miami University

Job Titles Held:

  • Quality Engineer
  • Quality Engineer
  • Supplier Quality Engineer/Customer Quality Engineer

Degrees

  • Associate of Science

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