Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Passionate, dedicated, versatile Quality Engineer/ Auditor with 6 years of experience in Automotive industry. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
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Work History
03/2021 to Current
Quality Engineer Precision Castparts Corporation – Sanford, NC,
- Coordinated with quality control staff to complete inspections.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Facilitated improvement activities on fuel demand valve welder decreasing overall scrap by 30%
- Utilized knowledge of IATF 16949 / ISO 9001 standards to develop action plan for upcoming company re-certification.
- Supported quality team members during corrective action updates.
- Collaborated with customers, operations managers and supervisors on engineering projects.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
11/2020 to 02/2021
Quality Engineer Precision Castparts Corporation – Portland, OR,
- Participated in employee performance reviews and offered suggestions to management.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Supported quality team members during corrective action updates.
- Promoted and implemented quality process improvements company-wide.
- Collaborated with corporate directors, operations managers and supervisors on projects.
05/2015 to 11/2020
Supplier Quality Engineer/Customer Quality Engineer Neaton Auto Products Manufacturing Inc. – City, STATE,
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
- Drafted instructional documentation for distribution to suppliers to establish standardized performance and quality thresholds.
- Led commodity-related quality control issues, correcting functional issues stemming from problematic components.
- Maintained amiable relationships with 40 suppliers through difficult quality control issues, supporting healthy business interactions.
- Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
- Conducted supplier audits to detect pre-production weaknesses in supply chain and QAV audits during production.
- Supervised work of 15 quality technicians and 3 newer quality engineers.
- Performed failure analysis and identified problems and recommended corrective actions.
- Gathered documentation such as photographs and evidentiary reviews and generated detailed reports outlining findings.
- Planned and evaluated new projects, consulting with other engineers and corporate executives as necessary.
- Investigated requests for deviations from established materials or suppliers and made appropriate approval or denial judgments.
- Participated in employee performance reviews and offered suggestions to management.
- Supported quality team members during corrective action updates.
- Demonstrated product and quality expertise in product inspections.
- Performed quality inspections and drafted reports to detail non-conforming issues.
- Built strong rapport with team members, management and customers to facilitate efficiency and productivity.
- Developed and implemented process flow improvement and standardization projects.
- Listened to customer needs and desires to identify and recommend optimal solutions
- Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
- Drove corrective and preventive actions at leadership level to accomplish NCR and recurrence control, providing necessary resources..
- Performed internal audits of laboratory, including both technical and quality systems audits.
- Executed corrective actions when test controls were outside specified limits.
- Worked with customers to understand needs and provide excellent service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed team communications and information for meetings.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Presented clear, organized data in graphs, charts, tables and written reports.
- Developed checklists to coordinate inspections with departmental managers.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Liaised between production and quality assurance departments to streamline processes and increase daily productivity.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
- Verified manufacturing team's compliance with quality control processes to help minimize rework and keep costs low.
- Educated and oriented employees to improve compliance with quality control protocols.
- PPAP approval
Education
Expected in 01/2001
Associate of Science: Nursing
Miami University - Oxford, OH
Miami University - Oxford, OH
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School Attended
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Job Titles Held:
- Quality Engineer
- Quality Engineer
- Supplier Quality Engineer/Customer Quality Engineer
Degrees
- Associate of Science
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