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Quality Engineer Resume Example

Resume Score: 80%

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Skills
  • Utility Tools: Webex Teams, MS Teams, MS Office, Docusign and Quickbase
  • Bug Tracking Tools: Jira and ALM
  • Operating Systems: Windows, Mac and iOS
  • Browsers: Google Chrome, Safari, Mozilla Firefox and Internet Explorer
  • Programming: Drupal and SharePoint
  • Proficient with JAWS, NVDA and VoiceOver
  • Process control documentation
  • Inspection processes
  • Root cause identification
  • Quality assurance controls
  • Teambuilding
Education
Some College: Howard Community CollegeCity
05/2012High School Diploma: Hammond High SchoolCity, State
QUALITY ENGINEER
Summary

Qualified Quality Engineer accustomed to developing and monitoring improved inspection strategy to reduce errors and cultivate consistent quality. Dedicated and energetic with a proven history of implementing corrective actions to drive quality and improve efficiency. Aiming to apply 4+ years of experience to a new role.

Experience
Company Name - Quality EngineerCity, State04/2021 - Current
  • Worked with product owners and the development teams to understand unit test coverage and develop test strategy for efficiencies to assist code to get into production with quality.
  • Wrote and executed manual test cases ensuring coverage of functional tests, nonfunctional tests, integration tests, end to end testing, smoke testing and regression testing as needed.
  • Communicated unexpected behavior found while testing to the product owner and development team.
  • Logged defects in JIRA with associated documentation.
  • Performed Accessibility Testing using JAWS and NVDA on Desktop and VoiceOver on Mobile/Tablet.
  • Performed crossed platform compatibility testing on desktop, mobile and tablet.
  • Participated in weekly release calls and performed testing during and after production releases.
  • Supported the quality team in implementing corrective actions to increase quality.
Company Name - Accessibility SpecialistCity, State01/2021 - 04/2021
  • Performed PDF Standalone and DocuSign testing using JAWS and NVDA tools.
  • Checked software programs for usability, functionality and design issues.
  • Participated in application planning meetings and security audits.
  • Developed application instructions for users, updating documentation with latest error handling procedures.
  • Recorded and documented test results to compare to expected results.
  • Collaborated with team lead and key stakeholders to understand product vision from business and technical perspectives to define testing criteria.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created communication materials for team meetings.
Company Name - Quality EngineerCity, State10/2019 - 04/2020
  • Worked with product owners and the development team to understand unit test coverage and develop test strategy for efficiencies to assist code to get into production with quality.
  • Assisted in user story refinement, helping pod to break down user stories and provide size estimates.
  • Assisted product owner to write a new user story or edit existing user stories depending on the issue encountered.
  • Wrote and executed manual test cases ensuring coverage of functional tests, nonfunctional tests, integration tests, end to end testing, smoke testing and regression testing as needed.
  • Communicated unexpected behavior found while testing to the product owner and development team.
  • Logged defects in JIRA with associated documentation.
  • Prepared test data with data analysts to define test data needs.
  • Provided subject matter expertise on complex problems and communicated effectively to other team members.
  • Performed Accessibility Testing using JAWS/NVDA on Desktop and VoiceOver on Mobile/Tablet.
  • Performed crossed platform compatibility testing on desktop, mobile and tablet.
  • Participated in weekly release calls and performed testing during and after production releases.
  • Supported the quality team in implementing corrective actions to increase quality.
  • Adjusted production schedules, equipment, and workflow to address changing demands.
  • Participated in all pod ceremonies.
Company Name - Quality Assurance AnalystCity, State01/2018 - 09/2019
  • Involved with activities to prepare test plan, test case designing, test case review, test case execution and reporting.
  • Worked with an agile team to deliver incremental improvements to test automation.
  • Worked with project teams to ensure overall software quality is monitored and maintained and/or validates system QA standards necessary to execute test plans and procedures for acceptance testing of new or modified applications/systems.
  • Attended daily scrums, related grooming, and planning sessions to facilitate discussions on identified defects.
  • Reported and tracked all defects and completion of tasks and projects in Jira.
  • Maintained project issues log to track ongoing items for review and resolution.
  • Analyzed release requirements and involved in creating acceptance criterion.
  • Executed User Acceptance Testing before the release.
  • Created taxonomy workflows with different themes in Drupal.
  • Organized and managed content in libraries and lists with metadata in SharePoint.
Company Name - Business AnalystCity, State03/2017 - 12/2017
  • Worked with software testers and Developers to plan the testing effort and resource estimates.
  • Developed Test cases based on the requirements, participated in implementation of Test Cases and Test Script according to the Business Requirements, System Requirements.
  • Maintained a routine Interaction with stakeholders and facilitated communication between the business and the IT department.
  • Identified the process flaws in the existing system and recommended business process improvements through automation in the new system after analyzing and documenting as-is system and to-be system.
  • Participated in sessions for requirements elicitations with various stakeholders, developers, QA and management to identify critical success factors of application.
  • Worked on various business and technical documents including the requirements, scenarios and other business/technical information relevant to the project.
  • Wrote SQL queries to extract data from database tables to perform Database Testing.
  • Developed SQL Queries to verify the database functionality.
Company Name - Junior QA TesterCity, State05/2016 - 02/2017
  • Involved with the Technical team and Product owner to understand functionality.
  • Involved in creating PowerPoints to showcase work.
  • Involved in writing Test Cases and Test Procedures based on the TestPlan.
  • Involved in Functional and Regression Testing.
  • Performed Integration Testing to check the flow of application.
  • Performed User Acceptance Testing in the final phase of software development process to check the functionality of the software.
  • Planned, Prepared and updated Test Cases using Jira.
  • Analyzed test results and created detailed defect reports using Jira.
  • Reported bugs into an automated bug management system and performed regression tests after the bugs were fixed using JIRA.
Additional Information

Actively participated in SCRUM and SPRINT meetings. Experienced in creating test cases and setting up different test scenarios. Managed product backlog, Used Jira for reporting defects and organize workflow. Executed SQL queries to validate and verify dataset.

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Resume Overview

School Attended

  • Howard Community College
  • Hammond High School

Job Titles Held:

  • Quality Engineer
  • Accessibility Specialist
  • Quality Assurance Analyst
  • Business Analyst
  • Junior QA Tester

Degrees

  • Some College :
    High School Diploma :

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