Quality And Safety Specialist Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Competent and efficient RN, BSN, skilled at tackling issues with accuracy and a concern for the safety of patients and personnel. Highly analytical, observant and skilled at identifying and resolving diverse concerns. Excellent inspection and documentation skills. Hardworking and reliable, a team player and morale builder.

  • Analytical
  • Problem resolution
  • Investigative
  • Process Improvement
  • Organization
  • Communications
  • Planning and coordination
  • Team building
  • Utilization review
  • Personnel engagement
  • Policies implementation
  • Site visits
  • Evaluations and reporting
  • Audit support
  • Customer Service
  • Broad medical terminology knowledge
Quality and Safety Specialist, 06/2017 to Current
Memorial Sloan-Kettering Cancer Center Monmouth, NJ,
  • Work collaboratively with Risk Manager, Administration, Providers, and other staff to identify and reduce risks, improve our Quality and Safety program, and meet regulatory requirements within our organization
  • Work with departments to mitigate risks to patients by performing tracers, tracking, trending and identifying opportunities for improvement. Report these findings to the department and appropriate personnel, work with department to assist with any necessary changes and monitor progress of changes at regular intervals to ensure effectiveness and sustainment of interventions
  • Serve as a Quality Partner/resource to departments regarding Joint Commission standards as they relate to patient safety and requirements/compliance regulations
  • Obtain and input data twice yearly for OPPE (Ongoing Professional Practice Evaluation)
  • Review Converge reports, investigate and create timeline of incident using Epic, Converge and other data
  • Facilitate organizational compliance with The Joint Commission Centers for Medicare and Medicaid Services
  • Assist with Root Cause Analysis by preparing a detailed timeline after researching and providing information regarding the case
  • Regularly conduct Peer Reviews with providers addressing issues of quality or noncompliance, utilizing evidence-based criteria and documenting the determination, recommendation, and appropriate intervention, and follow-up as needed. Create cases implementing Acesis program. Employ manual chart review and referrals to identify cases that meet indicators. Abstract, review and analyze data ensuring accuracy of information
  • Update/maintain Obstetric Dashboard and Joint Commission data and present at Quarterly OB Provider Meeting
  • Daily Utilization Management which involves creating referral for hospital inpatient and observation patients, precertification calls to appropriate insurance company, check admission and continued stay review, review all observations daily to ensure appropriate status and/or appropriateness of conversion to inpatient status, delivery of Medicare Important Message as needed, communicate with provider regarding patient status and appropriateness, pending discharge and plan, utilize MCG to substantiate patient meets inpatient criteria, set up Peer to Peer with provider and insurance carrier, formulate and send Appeal letters/followup
  • Assist Decision Support in creating Provider Profiles
  • Obtain and enter quarterly perinatal data into Checkpoint
  • Collect/input/manage data for Monroe Clinic Sleep Study Program
  • Covid support staff person entering data in Covid spreadsheet and WEDSS Reporter
Hospice and Homecare RN, 05/2016 to 06/2017
South Carolina Job Board Summerville, SC,
  • Provided nursing care to patients in a 6-county radius including end of life care, wound care/management, medication reconciliation, and nursing visits
  • Created and applied tailored care plans that would meet each patient's individualized needs
  • Offered emotional support, respectful, and compassionate care to each patient and family to help with end-of-life transition
  • Guided patients' loved ones and caregivers in such tasks as pain management, wound care, and medication dosing
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen
  • Developed and adapted individualized treatment plans according to patient recovery goals
  • Reached out to patients to convey lab results and provide care instructions
  • Performed appropriate blood draws as ordered
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
  • Used facility EMR system to update patient records
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
Pediatric Registered Nurse, 07/2012 to 05/2016
Lifetime Assistance Inc. Rochester, NY,
  • RN in busy pediatric department, seeing up to 100 patients daily at times
  • Conducted patient physical assessments and diagnostic tests of newborns through adolescents to provide physician with important patient health information
  • Administered medications and therapies as prescribed by physicians
  • Reached out to patients to convey lab results and provide care instructions
  • Administered oral, IV and intra-muscular medications and monitored patient reactions
  • Immunized patients to meet appropriate immunization standards and protocol
  • Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures
  • Answered patient questions and provided take-home materials for further information
  • Phone/triage nurse
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
  • Used facility EMR Epic system to appropriately document
  • Ordered and stocked workstations and procedure rooms with necessary supplies
  • Trained and mentored new RNs on best practices, policies and standards of care
  • Addressed staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
Registered Nurse, 01/2012 to 06/2012
Wood's Crossing Nursing Home City, STATE,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Developed and adapted individualized care plans
  • Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Administered appropriate therapies
  • Care of colostomies and ostomies, urostomies and foley tubes
  • Collected lab specimens as ordered
  • Oversaw patient admission and discharge processes to coordinate efficient transitions and related paperwork
  • Monitored and educated CNAs on proper care procedures and prioritization strategies
Education and Training
Associate of Science: Nursing , Expected in 01/2012
Blackhawk Technical College - Monroe, WI,
Bachelor of Science: Nursing, Expected in 11/2014
Grand Canyon University - Phoenix, AZ,

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Resume Overview

School Attended
  • Blackhawk Technical College
  • Grand Canyon University
Job Titles Held:
  • Quality and Safety Specialist
  • Hospice and Homecare RN
  • Pediatric Registered Nurse
  • Registered Nurse
  • Associate of Science
  • Bachelor of Science

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