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Resourceful Quality Assurance professional with demonstrated ability to exercise multiple initiatives in a dynamic, fast-paced environment. Detail-oriented with proven experience in defect identification, documentation and reporting. Expert in writing test cases and scripts. A great team player with strong organizational, planning, and conflict resolution skills. Creative problem-solver with aptitude to analyze and translate complex customer requirements and implement custom solutions. Self-starter with a proven ability to manage multiple and conflicting priorities. Proven record of being successful working with Cross-cultural teams.
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Deloitte – Rosslyn, DC,
- Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
- Established and executed customer satisfaction program.
- Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
- Designed and updated test cases to complete consistent manual tests.
- Oversaw user acceptance testing and reporting to review software use by consumers in real-world scenarios.
- Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
Saic – Pascagoula, MS,
- Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
- Oversaw user acceptance testing and reporting to review software use by consumers in real-world scenarios.
- Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
- Assigned test jobs to team members and evaluated performance.
- Designed and updated test cases to complete consistent manual tests.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Updated requirements traceability matrix to document requirement ID, type, description and test case status.
- Documented identified defects using JIRA and helped developers complete further testing and resolve issues.
- Recorded and reported test results, performing calculations, producing graphical solutions and representations.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Monitored project progress and quickly addressed problems to complete testing on schedule.
Carvana – Oklahoma City, OK,
- Liaised with IBM, England and CACI, Netherlands in acquiring UK Government projects
- Responsibilities included reviewing Scope, quality of the project and high level business requirements and detail design
- Coordinated and managed a team of 15 professionals between India, London and Amsterdam
- Initiated various leadership and lessons learned sessions during every stage of the project
- Standardized test methods to manage multiple projects for DEFRA
- Monitored project progress and quickly addressed problems to complete testing on schedule.
- Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
- Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
- Consulted with product owners and developers to fully understand intended features and functionality.
- Collaborated with management to establish testing plans develop improvement strategies.
- Upheld quality standards by streamlining testing processes to verify results.
- Set up automation frameworks, tools and methodology to assist future users and streamline automation.
John Deere Credit – City, STATE,
- Implemented and monitored test scripts to assess functionality, reliability, performance and quality of service or product.
- Communicated with developers to isolate root causes of defects.
- Conducted extensive functional GUI level testing to write and modify tests from scratch.
- Used standard testing methodologies to analyze business requirements and prepare test plans and test cases.
- Created test procedure cases and scenarios to validate scalability requirements.
- Maintained quality assurance procedure documentation.
- Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
- Validated quality performance by establishing product specifications.
Wells Fargo Online Home Mortgage Application – City, STATE,
- Review of high level capability design and detail design
- Responsibility included reviewing high level business requirements, technical specifications, data specification documents, environmental matrix, and architectural design
- Analyzed the documents suitable for testing purposes
- Responsible for building the test cases, scripts and testing the system, end to end
- Configured Test Director for test planning and bug reports
- Interacted with developers and users to prioritize and resolve defects
- Handled a team of 4 elite quality assurance professionals in supporting products and services
- Assisted the team in development, management, training and execution of the test strategy, approach, methodology, and execution of the test scenarios
- Responsible as a coordinator and a point of contact for all testing activities
- Successfully demonstrated leadership qualities by submitting project deliverables satisfactorily and on time
Newport University - , California
St Joseph’s College - ,
Board Member: Humane Society of North Central Iowa
Board Member: Indian Association of Kalamazoo
Certified: ISTQB Foundation
Certified: QTP Automation Tester
Certified: PRINCE2 Foundation (Equivalent to PMP)
Certified: Practitioner Stryker ITPM Project Management Methodology ISEB Foundation
Ceritified: SAP (HCM) Silicon Giant Solutions
Certified: Business Analyst
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School Attended
- Newport University
- St Joseph’s College
Job Titles Held:
- QA Test Lead
- Quality Assurance Test Lead
- Quality Assuance Test Lead
- Quality Assurance Team Lead
- Quality Assurance Senior Tester
Degrees
- MBA
- BA
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