Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Resourceful Quality Assurance professional with demonstrated ability to exercise multiple initiatives in a dynamic, fast-paced environment. Detail-oriented with proven experience in defect identification, documentation and reporting. Expert in writing test cases and scripts. A great team player with strong organizational, planning, and conflict resolution skills. Creative problem-solver with aptitude to analyze and translate complex customer requirements and implement custom solutions. Self-starter with a proven ability to manage multiple and conflicting priorities. Proven record of being successful working with Cross-cultural teams.

Skills
  • Test planning
  • Cross-platform testing
  • Software expertise
  • Report documentation
  • Automation scripting
  • Defect resolution
  • Critical thinking
  • Working collaboratively
  • Recordkeeping abilities
  • People skills
  • Computer skills
  • Friendly, positive attitude
  • Work ethic
  • Active listening
  • Team building
  • Microsoft Office
  • Timeline driven
Experience
QA Test Lead, 06/2016 - Current
Deloitte Rosslyn, DC,
  • Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
  • Established and executed customer satisfaction program.
  • Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
  • Designed and updated test cases to complete consistent manual tests.
  • Oversaw user acceptance testing and reporting to review software use by consumers in real-world scenarios.
  • Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
Quality Assurance Test Lead, 01/2012 - 06/2018
Saic Pascagoula, MS,
  • Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
  • Oversaw user acceptance testing and reporting to review software use by consumers in real-world scenarios.
  • Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
  • Assigned test jobs to team members and evaluated performance.
  • Designed and updated test cases to complete consistent manual tests.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Updated requirements traceability matrix to document requirement ID, type, description and test case status.
  • Documented identified defects using JIRA and helped developers complete further testing and resolve issues.
  • Recorded and reported test results, performing calculations, producing graphical solutions and representations.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Monitored project progress and quickly addressed problems to complete testing on schedule.
Quality Assuance Test Lead, 09/2007 - 08/2010
Carvana Oklahoma City, OK,
  • Liaised with IBM, England and CACI, Netherlands in acquiring UK Government projects
  • Responsibilities included reviewing Scope, quality of the project and high level business requirements and detail design
  • Coordinated and managed a team of 15 professionals between India, London and Amsterdam
  • Initiated various leadership and lessons learned sessions during every stage of the project
  • Standardized test methods to manage multiple projects for DEFRA
  • Monitored project progress and quickly addressed problems to complete testing on schedule.
  • Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
  • Drafted defect reports identifying problems and shared testing metrics with team to develop solutions.
  • Consulted with product owners and developers to fully understand intended features and functionality.
  • Collaborated with management to establish testing plans develop improvement strategies.
  • Upheld quality standards by streamlining testing processes to verify results.
  • Set up automation frameworks, tools and methodology to assist future users and streamline automation.
Quality Assurance Team Lead, 07/2006 - 05/2007
John Deere Credit City, STATE,
  • Implemented and monitored test scripts to assess functionality, reliability, performance and quality of service or product.
  • Communicated with developers to isolate root causes of defects.
  • Conducted extensive functional GUI level testing to write and modify tests from scratch.
  • Used standard testing methodologies to analyze business requirements and prepare test plans and test cases.
  • Created test procedure cases and scenarios to validate scalability requirements.
  • Maintained quality assurance procedure documentation.
  • Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
  • Validated quality performance by establishing product specifications.
Quality Assurance Senior Tester, 07/2001 - 06/2006
Wells Fargo Online Home Mortgage Application City, STATE,
  • Review of high level capability design and detail design
  • Responsibility included reviewing high level business requirements, technical specifications, data specification documents, environmental matrix, and architectural design
  • Analyzed the documents suitable for testing purposes
  • Responsible for building the test cases, scripts and testing the system, end to end
  • Configured Test Director for test planning and bug reports
  • Interacted with developers and users to prioritize and resolve defects
  • Handled a team of 4 elite quality assurance professionals in supporting products and services
  • Assisted the team in development, management, training and execution of the test strategy, approach, methodology, and execution of the test scenarios
  • Responsible as a coordinator and a point of contact for all testing activities
  • Successfully demonstrated leadership qualities by submitting project deliverables satisfactorily and on time
Education and Training
MBA: Healthcare, Expected in
-
Newport University - , California
GPA:
BA: Psychology, Expected in
-
St Joseph’s College - ,
GPA:
Activities and Honors

Board Member: Humane Society of North Central Iowa

Board Member: Indian Association of Kalamazoo

Certifications

Certified: ISTQB Foundation

Certified: QTP Automation Tester

Certified: PRINCE2 Foundation (Equivalent to PMP)

Certified: Practitioner Stryker ITPM Project Management Methodology ISEB Foundation

Ceritified: SAP (HCM) Silicon Giant Solutions

Certified: Business Analyst

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Resume Overview

School Attended

  • Newport University
  • St Joseph’s College

Job Titles Held:

  • QA Test Lead
  • Quality Assurance Test Lead
  • Quality Assuance Test Lead
  • Quality Assurance Team Lead
  • Quality Assurance Senior Tester

Degrees

  • MBA
  • BA

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