Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am a man of 20 plus years of residential, commercial and industrial electrical. The last 8 years have been strictly commercial and industrial. I have knowledge on how to get field techs proper parts. I have built up over 20 plus years personal and business relationships with vendors and manufacturers. I have a fairly good background in sales. Computer skills are basic excel, basic word. But willing to learn. Quick learner with the proper teachings. Worked in the following computer systems: eclipse, sage, american contractor. I have basic understanding of electrical codes. I have understanding of plumbing fittings and applications. I have good people skills. I would make a good asset to any team.

Skills
  • Vendor relations
  • Purchasing
  • Computer Skills
  • Self-Motivated
  • Active Listening
  • Excellent Communication
  • Maintenance and Repair
  • Decision Making
  • Basic Math
  • Flexible and Adaptable
  • Sales
  • Product and Service Sales
  • Goals and Performance
  • Exceptional Customer Service
  • Expansive personal network
  • Relationship building and management
  • Goal Setting
  • Order management
  • Customer Relationship Management
  • Expertise in cold calling
  • Deep knowledge of Electrical region
  • Cold Calling
  • Supply orders
  • Improving customer satisfaction
  • Returns processing
  • Customer relationship development
  • Parts ordering and management
  • Inventory coordination
Work History
07/2021 to Current
Purchasing Agent Beazer Homes Durham, NC,
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Implemented policies to reduce cost and eliminate waste.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
  • Maintained complete documentation and records of all purchasing activities.
  • Determined lowest possible cost, factoring in quality and reliability.
  • Computed and created purchase orders in American Contractor and Sage to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
  • Performed monthly reconciliation of open purchasing orders.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
  • Locate parts for customers on Urgent and Emergency basis to get back up and running.
  • Parts Delivery and Pick up to customers, vendors and co-workers.
  • Work directly with panel shop with ordering parts.
  • Work with Field Vendors to select right parts for the job.
  • Have understanding of instrumentation and electrical, (flowmeters).
  • Understanding of structural hardware.
  • Daily work is with Industrial and Commercial Electrical.
  • Most Customers are Municipal or Industrial Plants.


04/2008 to 07/2013
Counter, Inside Sales, Driver Maltby Electric City, STATE,
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Acquired product knowledge and proposed changes to current products and new product concepts.
  • Delivered outstanding hospitality and excellent customer service to 75 patrons daily.
  • Coordinated efficient merchandise loading and unloading to keep up with schedules.
  • Created and updated customer accounts with relevant information.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Successfully sold $100000 per month and met sales goals set by management.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Delivered materials to job sites daily.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Prospected continuously for new potential customers.
  • Answered customers' questions regarding products, prices and availability.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Managed friendly and professional customer interactions.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Obtained customer signatures to complete and process paperwork.
  • Recommended additional items to customers before completing orders and advising patrons of monetary totals.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Liaised between customers and staff.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Delivered goods and products to customer on time and in excellent condition.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Professionally answered telephones and responded to customer inquiries.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
01/2006 to 04/2008
Counter Sales, Inside Sales Rexel City, STATE,
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Assisted customers with diagnosing problems for electrical equipment and purchasing necessary replacements.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
  • Answered customers' questions regarding products, prices and availability.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Managed friendly and professional customer interactions.
  • Stronger relationship with existing customers and built relationships with new customers.
  • Emphasized product features based on analysis of customers' needs.
  • Located new vendors with better costs per unit.
  • Created and updated customer accounts with relevant information.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Processed and reshelved return orders, checking for discrepancies.
  • Built and maintained outstanding relationships with vendors in order to maintain best possible price for customers.
Education
Expected in 06/2001
High School Diploma:
Excelsior High - Fremont, CA,
GPA:

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Resume Overview

School Attended

  • Excelsior High

Job Titles Held:

  • Purchasing Agent
  • Counter, Inside Sales, Driver
  • Counter Sales, Inside Sales

Degrees

  • High School Diploma

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