Enthusiastic Help Desk professional seeking to benefit an IT department with complex technical knowledge and strong time management skills. 5+ years' experience in warehousing for service, retail, and wholesale channels of distribution, sales, and information technology. Excellent interpersonal, organizational, presentation, verbal, and written communication skills. Proficient in all Windows-based software and multiple ERP/MRPsystems. Vast knowledge of web applications, software, and framework.
Excellent customer service, 7+ years' ERP systems, IT Helpdesk trouble-shooting, department head managing 8+ employees and overseeing operations, inventory management, inventory cycle-count, procurement, receiving, research, shipping, forklift and machinery operation.
Areas of Expertise
IT Helpdesk (PC and Mac)
3 years' experience with remote desktop applications, (VPN including setup and maintenance.)
Active listening skills
Strong organizational skills
Microsoft Office Suite
Gastroenterology of the RockiesLouisville, COPurchasing Agent
Sourced new vendors for purchasing needs.
Responsible for purchasing medical and non-medical materials.
Negotiated prices and terms with material suppliers and vendors lowering costs.
Analyzed quotes and created purchase orders
Negotiated prices and terms. Monitored all unreasonable price increases.
Denver HealthDenver, COBuyer
Responsible for purchasing medical and non-medical materials for the hospital.
Performed investigation for alternate sources and provided substitutes as per requirement.
Evaluated price confirmations from vendors as per hospital contracts.
Provided optimal level of customer services and ensured compliance to hospital regulations.
Administered and processed purchase orders and requisitions as per hospital policies.
Coordinated and negotiated with vendors for purchase of various supplies.
Tarpon Energy Services, LLCWestminster, COInventory Specialist
In charge of Inventory for warehouses in 12 locations across the US.
Led the setup of 5 warehouses to include adding inventory to ERP system, labeling and setting reorder levels.
Directed annual inventory count for 12 locations increasing accuracy by 50%.
Trained warehouse staff on ERP system and best-in-class inventory techniques.
Assisted Procurement Manager with PO creation, overdue invoice cleanup and research.
Strobes N' MoreWesterly, RIWarehouse Manager
Responsible for inventory management, ordering, shipping, order fulfillment, buying and purchase orders. Received incoming shipments and reviewed contents against purchase order for accuracy.
Determined recurring business needs and maintained necessary inventory levels.
Responsible for managing day to day warehouse operations, processing customer's orders, and providing excellent customer service.
Unloaded, picked, staged and loaded products for shipping. Oversaw warehousing and storage practices and housekeeping.
Worked at a rapid pace to meet tight deadlines. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Mitchell CollegeNew London, CTB.A: Liberal Arts and Professional Studies BusinessLiberal Arts and Professional Studies Business
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Companies Worked For:
Gastroenterology of the Rockies
Tarpon Energy Services, LLC
Strobes N' More
Job Titles Held:
B.A : Liberal Arts and Professional Studies Business
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