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Psychology Technician Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Ambitious student pursuing a Counseling Psychology degree eager to contribute developed knowledge at the Center for Health Advocacy and Wellness. Skilled in communicating with patients and encouraging patient best-healthcare practices in healthcare settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Project planning
  • Customer service
  • Working collaboratively
  • People skills
  • Organizational skills
  • Flexible
  • Time management
  • Communication
  • Multitasking
  • Work ethic
Experience
01/2019 to Current
Psychology Technician Veterans Health Administration Phoenix, AZ,
  • Supervised and trained graduate students and psychometric technicians to promote positive early career experiences and optimal patient care.
  • Read current literature, conversed with colleagues and participated in professional organizations and conferences to keep abreast of developments in psychology and healthcare.
  • Completed in-depth neuropsychological assessments of patients and evaluated results to make effective treatment plans.
  • Improved profit margins by streamlining operations and workflow.
  • Recognized by management for providing exceptional customer service.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Addressed complex histories with substance abuse, mental health issues and other concerns.
  • Produced clear reports outlining patients cognitive, behavioral and personal strengths and weaknesses, as well as diagnoses and treatment recommendations.
  • Wrote and prepared detailed clinical neuropsychological reports using data from psychological or neuropsychological tests, self-reports, rating scales, direct observations and interviews.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
07/2013 to Current
Customer Service Representative Cintas Corporation Portland, OR,
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • De-escalated patient concerns, maintaining calm, friendly demeanor.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
01/2018 to 12/2018
Undergraduate Research Assistant University Of Arkansas Perryville, MO,
  • Recruited participants, collected and processed data, independently administered study procedures, and discussed informed consent with participants
  • Attended bi-weekly meetings to discuss research and training goals, including graduate school, and collaborated with supervisor and other staff to ensure lines of communication remained open and objectives were clearly communicated
  • Served as a point-person for notifications regarding suicide check-ins and provided resources for supportive therapy for participants to seek additional help
  • Managed research data by filing participant scores into a shared Excel file to facilitate analysis
Education and Training
Expected in 12/2018
Bachelor of Science: Psychology
Florida State University - Tallahassee, FL
GPA:
Accomplishments

Gass, C.S., Claire, B. (2020, October 14-16). Depression as a Factor in Neuropsychological Test Performance [Conference Presentation]. National Academy of Neuropsychology, Chicago, Illinois. https://www.eventscribe.com/2020/NAN2020/

Gass, C.S., Claire, B., Penate, A., Rhodes, A. (2020, October 14-16). An Enhanced Delayed Recognition Measure for the WMS-IV Logical Memory Subtest [Conference Presentation]. National Academy of Neuropsychology, Chicago, Illinois. https://www.eventscribe.com/2020/NAN2020/

Gass, C.S., Claire, B., Penate, A., Rhodes, A. (2020, October 14-16). Psychometric Characteristics of the Cognitive Difficulties Scale in a Clinical Referral Sample [Conference Presentation]. National Academy of Neuropsychology, Chicago, Illinois. https://www.eventscribe.com/2020/NAN2020/

Gass, C.S., Claire, B. (2020, October 14-16). Emotional Factors in Performance in Halstead Reitan/Halstead-Russell Neuropsychological Tests [Conference Presentation]. National Academy of Neuropsychology, Chicago, Illinois. https://www.eventscribe.com/2020/NAN2020/

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Resume Overview

School Attended
  • Florida State University
Job Titles Held:
  • Psychology Technician
  • Customer Service Representative
  • Undergraduate Research Assistant
Degrees
  • Bachelor of Science