Psychological Operations Specialist Resume Example

Distribution Center Cross Dock Operations

• Monitored and tracked the inflow and outflow of 800+ shipments per week from cross dock facility

• Developed and implemented new receiving cross dock process which resulted in cutting deployment lead time by 50% percent & improving operations efficiency.

• Trained staff in all cross dock functions, includes: planning, assigning, and directing work, addressing complaints and resolving customer critical tickets.
• Responsible for maintaining 99% percent success rate and receipt compliance by accomplishing all productivity goals as established by the company cross dock guidelines.
• Resolved all customer cross dock enquiries, such as shipment discrepancies and scheduling of deployments.

Audit Reconciliation

• Assisted in the scheduling & reconciliation of over 1,000 locations throughout the year in support of the Los Angeles market
• Generated, analyzed daily audit reports, and validated discrepancies
• Established set up of vendor accounts and reconciling statements.

Inventory Control

• Operational oversight of pickup and delivery locations throughout Southern California
• Maintained and correct weekly inventory levels for each pickup and delivery locations, while achieving inventory level of 99% operational status.
• Conducted weekly cycle counts while maintaining 100% accuracy in critical spares staging location.
• Handled the processing, distribution, of supply chain facility invoices, ensuring input and timely payment of all vendors.
• Identified causes of issues and implementing process improvements for inventory discrepancies.

• Directed supply and warehousing operations for motor transport equipment warehouse.
• Conducted weekly inventories maintaining motor transport equipment at 99 percent readiness.
• Instructed supervised and evaluated the performance of groups up to 10 individuals.
• Coordinated work assignments evaluated performance and discipline
• Awarded Navy and Marine Corps Achievement Medal for superior performance of duties, while maintaining motor transport equipment at 99% percent readiness.