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Protective Security Officer Supervisor Resume Example

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PROTECTIVE SECURITY OFFICER SUPERVISOR
Professional Summary

Lead Protective Security Officer posse extensive knowledge of the law, security practices, investigation techniques, security equipment, and personnel operation. As Lead Protective Security Officer with more than 20 years experience, who posse excellent self-control, and well-versed in identifying potential risks and using common sense in high-stress situations.

Skills
  • Superior customer service
  • Stationary surveillance
  • MS Office proficiency
  • Weapons training
  • Conflict resolution techniques
  • Electronic surveillance
  • Protective Security Officer
  • Emergency response
  • Security team leadership
  • Security screening
  • Safety and security procedures
  • Report writing
  • Daily status reports
  • Team building
  • Phone Systems
  • Public Heath and Safety
Work History
Protective Security Officer Supervisor, 09/2014 to Current
First Coast Security – 633 3rd ST. NW, Washigton, DC 20001

. Provide supervisor with current and ongoing events.

. Serve as point of contact between Protective Security Officer and Captain.

  • Write reports on property damage, theft, presence of unauthorized persons and unusual occurrences
  • Monitor alarm system for fire, intrusion, and duress alarms and respond when needed
  • Perform surveillance of suspects using Closed Circuit TV
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
  • Conduct routine inspections of incoming materials to check quality and compliance with established product specifications
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands
  • Evaluate employee performance monthly and coached and trained accordingly, increase quality of work and employee retention
  • Prepared and managed work schedules, vacation and sick time accurately on daily basis
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations
  • Manage over 50 employees daily
Protective Security Officer, 06/2019 to 02/2020
Diversified Protection Corporation – Washington, DC
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
  • Provided excellent service to guests and employees
  • Completed daily reports by recording observations, occurrences, interviewing witnesses following emergency incidents
  • Worked both independently and collaboratively to resolve urgent issues, which included safety and emergency incidents
  • Quickly, provide precise and clear information while working under minimum supervision
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives
  • Supervised property entrances and exits and monitored employee safety
  • Improved employee security adherence through detailed presentations for up to 10 attendees
Protective Security Officer, 10/2014 to 06/2019
Quality Investigation – 200 Constitution Ave NW, Washington, DC 20001
  • Screen all passengers, crew members and employees for weapons and contraband
  • Denied entry to building to unauthorized persons
  • Patrol activity among visitors, patrons, and employees to preserve order, protect property as well as personnel
  • Detect suspicious activities and watch for criminal acts and rule infractions
  • Operate detecting devices to screen individuals, equipment, and prevent passage of prohibited articles into restricted areas
  • Performed efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives
  • Managed highly effective security team as well as managed over 26 scheduling and resource allocation
Security Officer, 11/2010 to 10/2014
Covenant Security – 200 Constitution Ave NW, Washington, DC 20001
  • Monitor and authorize entry and departure of vehicles, cargo trucks and visitors
  • Detect suspicious activities and watched for criminal acts and rule infractions
  • Monitor and authorized entrance and departure of employees and visitors
  • Monitor central alarm system for fire, intrusion, and duress alarms and responded when needed
  • Secure all office doors and building during secure hours
  • Operated and maintained x-ray and metal detection devices at building checkpoints
  • Monitored six security cameras and fire, building and alarm systems
  • Patrolled over 5000 square feet premises to ensure safety of employees and visitors
Education
High School Diploma: 2002
Crossland High School - 6901 Temple Hills RD, Temple Hills, MD
Accomplishments
  • Successfully completed two-week security training program.
  • Successfully completed Business Writing course.
  • Certificate Of Recognition Of Performance (Security Officer Of the Quarter).
  • Successfully completed Supervisors Training Course.
Certifications
Additional Information

In the process of enrolling at Prince Georges Community College to further my education in Criminal Justice.

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Resume Overview

Companies Worked For:

  • First Coast Security
  • Diversified Protection Corporation
  • Quality Investigation
  • Covenant Security

School Attended

  • Crossland High School

Job Titles Held:

  • Protective Security Officer Supervisor
  • Protective Security Officer
  • Security Officer

Degrees

  • High School Diploma : 2002

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