Excellent in customer service and teamwork; efficient communicator, verbally and in writing.
Able to work well under pressure, while making sure the job gets done right and on time.
Understanding of the need for confidentiality.
Exceptional record maintenance skills.
Deadline-orientedProfessional and mature
Dedicated team player
Highly trustworthy, discreet, and ethical.
Extremely organized and capable of completing tasks.
Excellent typing, word processing, and data entry skills.
Property Operations Administrator, 10/2015 to CurrentThe MGHerring Property Group
My responsibilities include:.
Answering incoming calls from tenants and customers of the shopping mall, and direct callers as needed to appropriate staff member.
Provide customer service for people who come in the office, including potential tenants or buyers.
Make spreadsheets to keep electronic records of work, projects, documents.
Scan documents and make spreadsheets for analyzing data for the General Manager.
Check the mail daily and distribute to the appropriate personnel, also prepare any FedEx or UPS shipments from the office.
Ensure all the tenants have proper insurance according to their lease agreements and contact insurance companies or companies' corporations to request Certificates of Insurance.
Assist with the marketing team: help with set up of events, analyzing data from promotions held, schedule birthday parties and sign up children for the kids club.
Help with accounting department: code invoices to the proper accounts, file for accounts payable, prepare monthly accounting reports with tenant billing information, resolve billing/invoicing issues with vendors and suppliers, print statements for prepare reports using MRI accounting system.
File leases and make lease folders for new tenants, file legal documents and correspondence, create new accounts payable files each year and as we obtain new vendors to pay.
Active role in assisting operations by creating and submitting contracts with vendors, obtaining insurance and W-9 forms, gathering information and updates on projects for operations meetings.
Provides administrative support to all members in the office including: scheduling meetings, following up on projects, organizing and preparing for staff or ownership meetings, draft correspondence, prepare and send memorandums to tenants.
Order supplies, equipment and furniture for the office.
Assist with preparation for meetings to include: gathering information packets, making calendar notices, and taking, updating and making copies of meeting notes.
Records Clerk, 04/2014 to 10/2015The City of The Colony Police Department
My responsibilities included:.
Answering incoming calls from citizens regarding police records requests and directing calls to other departments when needed.
Provide customer service at the front window for requests, and assist citizens to other divisions as needed.
Data Entry into our NewWorld data entry system for police records and scans to files.
Process daily cash, check, and credit card deposits, and enter data into Microsoft Excel.
Processing requests and communicating with lawyers, insurance companies, the general public, and consulting with our City Attorney.
Create documents and letters to send to citizens for alarm permits, and use email to communicate with requestors, customers.
Child Care Professional, 01/2013 to 04/2014La Petite Academy Daycare
Supervised and taught several groups of children from infant to 10 years old.
Taught age-based curriculum to the children and assisted them in learning, art and creative activities throughout each day.
Responsible for daily paperwork, federal food program sheets, and classroom curriculum schedule.
Communicated with the parents at the end of each night about their child's day.
Responsibilities also included: closing the front office; incoming calls, taking payments, signing out the children, and conducting parent tours.
Kids Camp Counselor, 05/2012 to 01/2013Rec Department
Supervised groups of 25 children from ages 6-11 and facilitated physical and creative activities daily.
Supervised off-campus field trips, while ensuring safety and security of the children at all times.
Education and Training
Diploma:January 2013The Colony High School － Colony, TXGeneral/Advanced Placement Curriculum
Graduated early due to academic successes 3.5
Took courses for Medical Office Support:May 2014Collin College
academic, accounting, accounting system, accounts payable, administrative support, art, Attorney, billing, closing, consulting, contracts, making copies, credit, customer service, Data Entry, directing, email, forms, front office, General Manager, Insurance, invoicing, legal documents, letters, notes, marketing, meetings, Microsoft Excel, Excel, mail, Office, Outlook, window, Microsoft Word, communicator, organizing, personnel, police, safety, scheduling, spreadsheets, teamwork, typing, word processing