Project Manager, Implementation & Cutover Resume Example

• Managed multiple project work-streams (development, testing, reporting) to oversee the conversion of 7 million Verizon customers in  CA, TX and FL to Frontier.  
• Managed a detailed financial reconciliation of all revenues across the three states comprising hundreds of millions of dollars in revenue.
• Developed executive presentations and reports to facilitate project evaluation and process improvement.
• Directed planning, budgeting, vendor selection and quality assurance efforts pertaining to my work-streams.
  
• Supervised the work of 10 team members, offering constructive feedback on their work performance.
• Recommended process and systems improvements such as adoption of SharePoint technologies like PerformanPoint.
  

• Directed all phases of business and IT projects, from Ideation to Implementation.
• Managed large projects related to the Digital Products Platform platform (SDP) that generates over $1 billion in sales for Best Buy annually.
• Managed large teams of project managers, delivery managers and business analysts, providing them with guidance and mentoring as needed.
• Responsible for budgetary planning and managing financial burn rates.
• Developed weekly executive presentations and reports to facilitate project evaluation and process improvement.

• Managed an engagement comprising 100+ resources for Systems In Motion at Best Buy in Minneapolis, MN.
• Managed contracts, resourcing and account management responsibilities.
• Managed a revenue stream of $15 million+ annually.
• Implemented a set of comprehensive processes to transform the quality of deliverables across the organization.
  
• Instituted key changes in the Account Management organization to facilitate accurate revenue reporting and financial reconciliation.

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Managed multiple projects within the Mobility Solutions division.

Key Projects

• 787 Wi-Fi Rollout – Managed the roll-out of a Wi-Fi based connectivity solution to cater to the connectivity requirements of Boeing's 787 Dreamliner aircraft at all 5 of American's airport hubs.
• iOS Certification for the Enterprise – Managed the introduction of iOS devices as an alternative to existing BlackBerry and Windows Mobile consumer devices used by the company's employees.
• MDM Infrastructure Upgrade – Managed the SOTI MobiControl Infrastructure Upgrade project aimed at upgrading the architecture and increasing the capacity of American's mobile device management solution to handle 50,000+ mobile devices in operations at all national and international locations.
• Global Wireless Strategy – Managed the development of a wireless connectivity strategy for American Airlines over a short term (2-3 years), medium term (5 years) and long term (10+ years).
• Deployment of Tangoe Premium Mobile Services – Established business and functional requirements for the deployment of Tangoe Premium Mobile, a wireless expense management solution, at American Airlines.
• Corporate and BYOD Device Management – Evaluated multiple Mobile Device Management solutions and vendors to identify the long-term MDM solution for American Airlines to handle personal (Bring Your Own Device) devices using the company's network.

• Managed 3 simultaneous projects in Telecom, Retail and e-Commerce industries.

• Architected a solution to enable Best Buy customers to top up their pre-paid mobile phones.

• Delivered a 100% data migration for MTN's telecom billing solution upgrade in what was the largest data migration effort in Africa (25 million subscribers, 1 billion+ products).

• Designed an analyzed a circuit ordering system for EDS's client Bank of America.

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• Led the West Zone contract for Comverse with BSNL (India) that included BSS/OSS systems procurement, maintenance and upgrades.

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• Multiple roles executed in developing, maintaining and upgrading of Excel's BSS/OSS systems.