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project manager resume example with 3 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Motivated college student and hardworking employee. Started as a legal assistant in an immigration law firm. Within one year, was promoted to senior legal assistant, managed hundreds of cases, and supervised virtual legal assistants abroad. Shortly, was promoted to a legal project manager position and gained extensive experience supervising and mentoring staff. Advised the Attorney/owner in business activities, innovation ideas and projects, internal operations, and HR management. Speaks three languages; fluent in English, and Portuguese, and advanced in Spanish. With a diverse background in management, excellent communication and leadership skills.

Experience
01/2022 to 01/2023
Project Manager Flex San Diego, CA,
  • Created Employee Handbook.
  • Created Human Resource systems, policies, procedures, and automation.
  • Monitored projects and managed by developing forecasts and tracking expenses.
  • Proposed, reviewed, and approved modifications to project plans.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our workflows and services.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Monitored performance of staff to provide performance feedback.
01/2021 to 12/2022
Senior Legal Assistant Department Of Administrative Services, State Of Ohio Caldwell, OH,
  • Conducted research and analyzed documents to prepare findings and formulate alternatives.
  • Provided administrative support to boost firm's document production and legal correspondence.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to attorney and clients.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Prepared Applications, Individual Hearing Prep, pleadings, affidavits, motions and exhibit preparation.
  • Performed extensive research to prepare for court cases and gathered pertinent case information.
  • Drafted witness declarations and pretrial statements.
  • Created Paralegal Handbook with legal procedures.
12/2019 to 12/2020
Legal Assistant Hawkins Parnell Thackston & Young Llp Los Angeles, CA,
  • Tracked EOIR calendar and USCIS deadlines.
  • Called clients about court dates, deadlines and to schedule appointment.
  • Prepared for Master Calendar hearings.
  • Met with clients and attorneys to discuss case details and evidence.
  • Filed pleadings, appeals and paperwork with court to meet strict deadlines.
  • Prepared Employment Authorization Applications.
  • Prepared SIJS custody petitions with local J&DR courts.
  • Prepared USCIS applications, such as; I-130, I-360 VAWA & SIJS, I-485 AOS, I-821D, I-765, I-129F, I-589 Affirmative & Defensive, I-918U, etc.
  • Organized exhibits and arguments to present evidence on behalf of clients.
Accomplishments
  • Exceeded monthly goals by successfully filing more than 13 cases per week.
  • Completed advanced training in research relating to laws, regulations, judicial decisions, and legal articles.
  • Managed a calendar of hearings for an average of 80+ files at any given time.
  • Promoted from Legal Assistant to Firm Manager, in less than 12 months.
  • Created a sixty-page Employee Handbook, Policies, Golden Rules, and Procedures.
  • Migrated client information and case data of over 800 clients to a new system.
  • Created highly effective procedures and workflows that significantly impacted efficiency and improved operations.
  • Improved filing timeline of case applications and trial prep to 2 weeks, realizing an overall increase in customer satisfaction and cost efficiency.
  • Recognized as Employee of the Quarter for outstanding performance and team contributions.
Skills
  • Office Management
  • Microsoft Office
  • CRM Advanced (Monday.com/Docketwise/ Pipefile/Cerenade)
  • Conflict Resolution
  • Calendar Management
  • Calendly Expert
  • Project Management
  • Case Management
  • Strategic Planning
  • Workload Prioritization
  • Workflow Planning
  • Automatization Creation
  • Onboarding and Orientation
  • Policy Development and Enforcement
  • Process Creation and Improvements
  • Trial Preparation Assistance
  • Legal Research and Writing
  • Training Development
Languages
English:
Native/ Bilingual
Negotiated:
Portuguese:
Native/ Bilingual
Negotiated:
Spanish:
Full Professional
Negotiated:
Education and Training
Expected in 05/2016 to to
First Aid & CPR Training:
American Red Cross - Richmond,
GPA:
Expected in 05/2016 to to
Nurse Assistant/CNA Training:
American Red Cross - Richmond, VA,
GPA:
Expected in 06/2014 to to
High School Diploma:
Cooperative Arts & Humanities Magnet High School - New Haven, CT,
GPA:
Expected in to to
Associate of Applied Science: Business Administration and Management
J Sergeant Reynolds Community College - Richmond, VA
GPA:
Expected in to to
Associate of Science: Liberal Arts And Sciences
J Sergeant Reynolds Community College - Richmond, VA
GPA:

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Resume Overview

School Attended

  • American Red Cross
  • American Red Cross
  • Cooperative Arts & Humanities Magnet High School
  • J Sergeant Reynolds Community College
  • J Sergeant Reynolds Community College

Job Titles Held:

  • Project Manager
  • Senior Legal Assistant
  • Legal Assistant

Degrees

  • First Aid & CPR Training
  • Nurse Assistant/CNA Training
  • High School Diploma
  • Associate of Applied Science
  • Associate of Science

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