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PROJECT DIRECTOR
Executive Profile

To leverage my broad leadership skills in the formulation of Information Technology strategy and service delivery at all levels of the Kestrel Heights organization, structure detailed implementation plans to best execute and deliver enabling technologies that ensure measurable performance. Manage Technology and Information Management resources, processes and technologies. Set goals and objectives; overcome obstacles to performance; position Kestrel to leverage enabling technologies to accommodate present and future learning needs. Integrate private sector and Department of Defense leadership experiences, business and technical acumen and the ability to achieve Board level /stakeholder expectations

Skill Highlights
  • Leadership/communication skills
  • Budgeting expertise
  • New product delivery
  • Business operations organization
  • Project management
  • Enterprise platforms
  • Current PMP Certification
  • Certified Information Systems Auditor
Core Accomplishments
  • Increased core system integrity, confidentiality and availability to 99.9% by integrating Information Security standards and architectural governance and implementing best practices.
  • Led a successful major corporate initiative integrating Oracle Enterprise Resource Planning (ERP) acquisition and the subsequent technology integration in under 18 months.
  • Delivered a wide range of technology integration projects as part of strategic plans and operations involving the purchase and integration of multiple subsidiaries. This was critical to the successful transformation of the Initial Public Offering (IPO), a $20 million deal, the largest deal in company history.
  • Spearheaded a company-wide innovation initiative resulting in the deployment of a cloud based Sales LifeCycle product offerings in under 6 months.
Professional Experience
08/2010 to 09/2012
Project DirectorFinancial Systems, Blue Cross and Blue Shield of Florida BCBSFL － Jacksonville, FL
  • Capability Project Management.
  • Drive Health Care/Accountable Care industry best practices through the development of corporate wide strategies and delivery of initiatives that optimize, modernize and deploy ERP systems (Oracle/PeopleSoft, etc).
  • Effectively manage business and technical architecture, integration of interfaces, middleware, SOA and all aspects of delivery to include project planning, budgeting, issue management and executive/stakeholder/governance presentations regarding overall project status, health and plans to mitigate risks.
  • Direct the leadership of subordinate resources (Internal and External) to structure high performing Teams that meet strategic and tactical obligations down to task level.
  • Concurrently manage both business and technical architectures, technologies, processes, resources and outputs that ensure business objectives and project outcomes are met.
  • Formulate process performance management including the integration of established measures and metrics.
  • Plan and conduct Executive level governance presentations and communication throughout the full project lifecycle.
  • Act as Subject Matter Expert for all Health/Accountable Care project and portfolio management methodologies, project processes, and improvements to defined corporative objectives.
  • Successful delivery of approximately $10-20 million of Health Care System capability spend that exceeded expectations for meeting schedule and quality objectives.
  • Integrated advanced project management methodologies and incorporated leading edge software development methodologies that conserve project budget while delivering Health/Accountable Care system capability in 60% less time.
  • Deployed the Phase - Gate Model of project initiating, planning, execution, control and close procedures for a large internal organization.
  • Streamlined software development approach (Agile/Scrum) to align with Phase Gate model and overcome cultural barriers to change and adoption in order to control and reduce strategic and tactical project dollar expenditures and allocations.
  • Successfully taught and itegrated Agile/Scrum methodology for the rapid delivery of enterprise level project prototypes to speed delivery to Customers in less than thirty days in order to impact time to market needs.
  • Optimized project delivery methodology, formulate dbusiness and technical requirements, integrated necessary middleware technologies, data sources, data integration path and ensure business teams leveraged the full capabilities of Health Care System core and ancillary systems.
  • Ensure the organization successfully adopted the Phase Gate Model in conjunction with the adoption and integration of Agile/Scrum software development. Delivery was instrumental in reducing year over year project spend by approximately 45% which equates to $ 10-15 million of operational savings on an annualized basis.
08/2002 to 08/2010
Vice PresidentEPMO Fortegra Financial Inc － Jacksonville, FL
  • Executive "Project Champion" , Enterprise Initiatives (Merger and Acquisitions).
  • Direct, control and champion the planning and delivery of Property and Casualty, Life, Health, Supplemental (Regulated Products) and Fee Based (Non - Regulated Products) initiatives to ensure "target" companies acquired through venture capital stakeholder plans and initiatives are designed to position the company as part of the Initial Public Offering (IPO).
  • Formulate and carry out action plans while systematically executing projects involving extensive external and internal Legal, HR, Finance, IT, Operations, Compliance and Executive Teams.
  • Managed the system conversion efforts to migrate business and technical processes from "Target" companies to consolidated Life, Health and other Products and other internal platforms and systems (e.g.
  • Oracle CRM On Demand, Hyperion Planning, etc).
  • Executive "Project Champion", Customer Relationship Management (CRM) Direct and control the end to end lifecycle for planning, design, and implementation of the Oracle Customer Relationship Management (CRM) On Demand System for Enterprise Sales Team and Sales Channel Partners.
  • Construct a new sales methodology tied to being a publicly traded company where pipeline/opportunity management reporting to Wall Street Analysts, SOX Reporting, 10Q Reporting, Sales projects, Won/Lost ratio's, profitability analysis, Marketing Forecasting processes, procedures and reporting were all required.
  • Post project - Drive integration of CRM Sales Operations with all Consolidated Financial Reporting leading up to the Initial Public Offering (IPO) "Go Live" date.
01/1998 to 01/2001
Project ExecutiveGreat American Insurance Group － Cincinnati, OH
  • Enterprise Risk Management (ERM).
  • Drive research and then launch projects to implement Governance, Risk and Control (GRC) policies and procedures including the integration of Oracle GRC system applications while concurrently developing a robust, Internal Audit organization and formulating Product and Credit Risk Committees.
  • Ensure the integration ISO 27001, COSO, SOX and other Enterprise Risk Management Frameworks within business and technical operations in preparation for initial external audits to include Payment Card Industry (PCI) Level 3 compliance audits.
  • Orchestrate the deployment of ERM policies and procedures from C level to the lowest levels within the organization.
  • Orchestrate the integration of governing both regulated insurance products and non regulated fee-based products for all subsidiary companies and their operations.
  • Operational Analytics Reporting.
  • Champion projects that integrate the use of operational Life, Health and Specialty product data and financial data in order to deliver business insight to Profit Center/Business Co Presidents and their teams.
  • Evaluate and analyze Statutory, GAAP, Financial and other data to deliver cross functional BI and Analytics Reporting in near real time.
  • Deliver customized reports through portals for external trading/business partners.
  • Ensured efforts created the design, implementation, education, training and deployment of project and portfolio management information systems (PMIS) (Oracle Primavera, Daptiv / eProject) that enable visibility of capital expenditures, ROI, Internal Rate of Return (IRR) and other financial measures associated with the project portfolio.
  • Efforts led to the successful delivery of over 35 projects with a direct business impact valued at over $ 50 million USD.
  • Deputy Director of Life, Health and Specialty Product Business Transformation Office (AVP).
Project Portfolio Leader
  • of cross-functional software development teams to include on-shore, off-shore and near shore resources related to the support of enterprise business warehouse / business intelligence (data marts) for Life, Health, Property and Casualty, Personal Lines and Specialty insurance product platforms and core business applications and sub systems.
  • Accountable for the integration of off shore developed software application code into a wide variety of production platforms (Microsoft, IBM, Unix, etc).
  • Directly accountable for the management and control of the Software Development LifeCycle (SDLC) to include extraction, transfer and loading (ETL) operations involving IBM Cognos / Impromptu, Informatica, IBM/FileNet and other supporting technologies used to manage Health Insurance products and financial reporting.
  • Designed and implemented end to end value driven project management processes and procedures in order to establish twelve (12) separate Department Project Management Office (PMO) structures and teams.
  • Developed and deployed comprehensive PMO core methodologies to include business case development, cost / benefit analyzes (CBA), business and technical requirements definition, software development methodologies involving Unified Modeling Language (UML,) Use Case / Rational Unified Process (RUP) based Application Development, cost/budget tracking and control, testing and quality assurance, and software/IT system configuration and change management and control.
  • Mentored and coached 26 junior project managers and provided oversight of project teams during process implementation and use of supporting tools.
  • Efforts resulted in a 56% in IT spend and the implementation of the Capability Maturity Model (CMM) Level 3 Certification involving the effective utilization of resources / for project portfolio's over $ 125 Million USD.
  • Markus Hardy.
Education
Bachelor of ScienceUnited States Military Academy Preparatory School United States Military Academy Indiana University － Fort Belvoir West Point Bloomington, Virginia New York Indiana
Master of Science: Health Care Administration Advanced Military StudiesCentral Michigan University US Army Command and Staff College (CGSC) US Forces Command － Mount Pleasant Fort Leavenworth Atlanta, Michigan Kansas GeorgiaHealth Care Administration Advanced Military Studies US Army Computer Based Simulation Development and Operations, Birmingham, Alabama, (Graduate) - Organizational Development/Organizational Effectiveness, (Graduate
Project Management Professional (PMP), Project Management Institute (PMI) (Currently Certified through 2013) - Certified Information Systems Audit (CISA) (Currently Certified through 2015) - Certified Information Systems Security Professional (CISSP) (Currently Certified
Certifications

Project Management Professional (PMP), Project Management Institue


Certified Information Systems Security Professional (CISSP), ISC2


Certified Information Systems Auditor (CISA), Information Systems Audit and Control Association (ISACA)


Six Sigma Certification (Green Belt Exam Pending) and Lean Six Sigma Training


Agile/Scrum Certified (PMI)(Agile Certified Practitioner)(ACP) Exam Pending


Skills
  • Microsoft Business Intelligence (MBI)
  • Oracle BI Enterprise Edition (OBIEE)
  • Microsoft SharePoint
  • Oracle/Hyperion Planning and Budgeting Enterprise Resource Planning (ERP) Systems
  • SAP
  • SunGard
  • Peoplesoft HRMS; Payroll
  • Big Data Analytics/Business Intelligence
  • QlikView, Cloudera, HortonWorks, Pentaho, Hadoop/MapReduce, No SQL, MapR Project Management Systems
  • Microsoft Project Central, Oracle Primavera
  • Software Development: XML, Business Process Execution Language, Linux, Apache, MySql, PHP, SOA, Eclipse, Struts Software Quality Assurance (SQA), Total Quality Management (TQM)
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Resume Overview

Companies Worked For:

  • Financial Systems, Blue Cross and Blue Shield of Florida BCBSFL
  • EPMO Fortegra Financial Inc
  • Great American Insurance Group

School Attended

  • United States Military Academy Preparatory School United States Military Academy Indiana University
  • Central Michigan University US Army Command and Staff College (CGSC) US Forces Command

Job Titles Held:

  • Project Director
  • Vice President
  • Project Executive
  • Project Portfolio Leader

Degrees

  • Bachelor of Science
    Master of Science : Health Care Administration Advanced Military Studies
    Project Management Professional (PMP), Project Management Institute (PMI) (Currently Certified through 2013) - Certified Information Systems Audit (CISA) (Currently Certified through 2015) - Certified Information Systems Security Professional (CISSP) (Currently Certified

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