project administrator resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A detailed-oriented, dependable, administrative support specialist with over eight years of administrative and customer service experience. A thorough, well organized professional with good leadership, teamwork, and communication skills. An excellent planner, with a high level of professionalism.

Organized Office Manager with over [Number] years of experience in [Industry] field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in [Area of expertise]. Offering these skills and strong work ethic.

  • 10 key, Alpha & Numeric Data Entry, Biz Hub C360, ACT Database, File - AVR Billing Software, Excel,
  • Microsoft Word& E-Builders Construction Software
  • 10 key
  • Accounts Payable
  • ACT Database
  • AIA
  • Alpha
  • A/P
  • Basic
  • Billing
  • Billing system
  • Contracts
  • Data Entry
  • Delivery
  • E-mail
  • Hub
  • Letters
  • Excel
  • Mail
  • Office
  • Microsoft Word
  • Payroll
  • Research
  • Safety
  • Spreadsheet
  • Phone
  • Troubleshoot
  • Invoicing
  • Recordkeeping
  • Invoice Processing
  • Accounting
  • Customer Relationship Management (CRM)
  • Spreadsheets
  • Contract Preparation
  • Contract Review
  • Office Administration
  • Invoice Preparation
  • Contract Management
  • E-Commerce
Work History
01/2011 to Current Project Administrator Labcorp | Indianapolis, IN,
  • Responsibilities include but not limited to: Process Invoices Create Purchase Orders Monitor the status of block invoices and invoices with discrepancies Process payments Contact the external vendors for the company Answer Phone Maintain MDS and Safety Manuals for Subcontractors Maintain Material log for 7 jobs Scan and e-mail approved invoices to suppliers File A/R and A/P invoices once they have been paid Process AIA for Subcontractors Send out waivers for suppliers and sub sub of Sub Contractors Process Subcontractor payments.
  • Receive, track and verify Partial and Final Material Supplier releases for Subcontracts.
  • Troubleshoot and resolve Subcontractor/Vendor/Project Manager Accounts Payable inquiries.
  • Process/resolve Liens filed on Projects.
  • Archive Projects once retainage is paid.
  • Provide assistance to inter-office and outer-office employees; provide assistance to Subcontractors/Vendors.
  • Create Letter of Intent for awarded Subcontractors.
  • Create Contracts for Subcontractors on project through E-Builders Process check along with a conditional or unconditional waiver Process AIA, Change Orders E-Builders Construction software.
  • Provided administrative support for several projects valued at $[Amount].
  • Monitored all incoming contracts and service agreements for correct pricing and information.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Performed wide-ranging administrative, financial and service-related functions including [Task] and [Task].
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Increased customer service success rates by quickly resolving issues.
04/2007 to 04/2009 Data Entry Clerk / Office Support Assistant D Ambra Steel Services, Inc | City, STATE,
  • Entered Delivery Tickets, Accessories and etc into Jobs Tracking Logs Enter Payroll Recap on a Weekly Basis.
  • Entered, File and handling any revision or voids of Po's Printed Blue Print building plans on the Plotter.
  • Make Safety Manual for Job Sites.
  • Process Incoming Mail and shipped Packages Fed Ex, Lone Star & DHL.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of all computer system information by updating [Type] and [Type] data.
  • Verified accuracy and validity of data entered in databases
  • Performed more than [Number] hourly 10-key actions while maintaining [Number]% error rate.
  • Obtained scanned records and uploaded into database.
11/2003 to 04/2007 Customer Service Rep/ Billing Clerk Water And Wastewater Management | City, STATE,
  • Collects and balances daily revenue from receipts and fees Post payments to Customer accounts using AVR billing system Research accounts for adjustment.
  • Entered meter reads to customer accounts for billing purpose Maintain Spreadsheet on District's Deposit on a daily basic.
  • Setup new customer water accounts.
  • Mail out Delinquent letters to pass due accounts Dispatched service tech when customer has problem with water line.
  • Create service ticket when a leak in water line needs to be repaired.
  • Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Followed up with customers about resolved issues and completed [Action] and [Action] to maintain high standards of customer service.
  • Reconciled past due accounts achieving [Number]% reduction in outstanding invoices.
  • Managed invoicing and payment processing operations.
  • Monitored outstanding invoices and performed collections duties.
Expected in High School Diploma | Something High School, Houston, TX, GPA:

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Resume Overview

School Attended

  • Something High School

Job Titles Held:

  • Project Administrator
  • Data Entry Clerk / Office Support Assistant
  • Customer Service Rep/ Billing Clerk


  • High School Diploma

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