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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Summary

High-energy Project Administrator driven to succeed. Strategic planning and client relationship management expert successful in building and motivating dynamic teams. Motivational leader that cultivates a positive company culture with strong ability to communicate effectively with technology, executive, and business audiences. Enthusiastic people person, advanced problem-solver with great organizational skills.

 

Core Qualifications
  • Strong analytical, timeline management, facilitation skills, and relationship management 
  • Strong interpersonal, communication and presentation skills
  • Event planning, Volunteer and Fund Raising experience
  • Exceptional team player and ability to lead cross functional teams and  diverse groups
  • Successfully build and maintain solid Business relationships 
  • Budget and Process Improvement
  • Ability to coordinate multiple projects simultaneously,
Education
Alabama A&M University , Expected in 5 1994 : - GPA :
Clayton State University Morrow, GA Expected in 12 2005 : Computer Science - GPA :
Strayer University Morrow, GA Expected in 5 2014 Master of Health Services Administration : - GPA :
Skills

MS Word, Excel, and PowerPoint, general accounting,  marketing , asset management, auditing, conferences, contracts, clients, excellent customer service, data warehousing,organizational, performance management, policies, presentations, process improvement, quality assurance, risk assessment,  training material creation, vendor management,


Professional Experience
Labcorp - Project Administrator
Atlanta, GA, 01/2009 - 2014
  • Worked closely with the Vendor Management Director and the Executive Leadership Team to implement, and sustain performance management and quality improvement efforts. Ultimately saved the department $8 million dollars
  • Responsible for all Quality Assurance activity within the Vendor Management department. Worked with vendors, participants, health center staff, federal representatives to ensure compliance, quality service, efficient utilization of resources, and strong financial performance.
  • Responsible for creation of Vendor publications (pamphlets, posters, training materials, surveys, stickers etc.) that are currently being utilized statewide.
  • Coordinated the project team, monitored budgets for Vendor Management  events, and serving as the point of contact for organizations initiatives and community outreach events
  • Researched and implemented best practices methodologies for process improvement that assessed compliance status and performed gap analyses that have been adopted by 3 states in the Southeast
  • Worked closely with other business units to develop and design processes that supported the business needs of the department.
  • Performed all aspects of vendor compliance audits adopted to address and correct deficiencies from the USDA.
  • Conduced qualitative and statistical analyses for Directors, OIG Compliance investigators, Federal Compliance Auditors to enhance communication, awareness and collaboration on vendor related policies, procedures and support.
  • Served as a liaison to provide subject matter expertise to USDA auditing team regarding the implementation and monitoring of an effective cost-containment plan that adhered to state and federal regulations.
  •  Facilitated monthly staff meetings and created executive level reporting and presentations
Kinlin Grover Real Estate - Real Estate Agent
Acushnet, MA, 2001 - Current
  • Seasoned Real Estate professional with 15 years' experience. Million dollar club salesperson 2004-2005.
  • Coordinated appointments to show homes to prospective buyers.
  • Conferred with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
  • Compared properties to determine market price.
  • Contacted property owners and advertise services to solicit property sales listings.
  • Reviewed property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.Generated lists of properties that are compatible with buyers' needs and financial resources.Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.Conducted negations between buyers and sellers.
  • Coordinated property closings, oversaw signing of documents and disbursement of funds.
  • Prepared contracts, purchase agreements, closing statements, and leases.Listed commercial and residential properties.Arranged for title searches for clear property titles.Accompanied buyers to inspections of property, advising them on the suitability and value of the homes.
Public Consulting Group - Operations Specialist
Princeton, NJ, 2000 - 2004
  • Assisted the WIC Director with the day-to-day operations of the Vendor Management Department.
  • Spearheaded the implementation of new strategic operational goals and compliance procedure Served as the primary liaison for The Vendor Management /Compliance department.
  • Provided insight to the state's annual risk assessment process.
  • Prepared compliance reports to present to senior leadership, and regulatory agencies when necessary.
  • Worked closely with Legal and various operational areas to monitors and evaluate regional clinical functions, internal policies and procedures.
  • Served as a representative of the Regional Compliance team and liaison to the USDA.Responsible for vendor stamp inventory and distribution Managed and developed staff within the department.
  • Provided excellent customer service to WIC vendors and technical assistance to state/local staff.
General Dynamics - Help Desk Specialist
Anniston, AL, 07/1995 - 09/1999
• Provided (24/7) customer support to School Technology Specialist, and PC users throughout the school system
• Maintained records management system of calls, trouble tickets, cabling repairs and other documentation as required
• Assisted in implementation and training of county wide student information database SASI
• Provided hands-on training. Attended Help Desk seminars
• Established troubleshooting standards and effective diagnostic guidelines

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School Attended

  • Alabama A&M University
  • Clayton State University
  • Strayer University

Job Titles Held:

  • Project Administrator
  • Real Estate Agent
  • Operations Specialist
  • Help Desk Specialist

Degrees

  • Master of Health Services Administration

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