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program sponsorship coordinator resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly skilled and enthusiastic professional with more than 7 years of experience in working with International Non-for Profit organizations by managing operations in donor retention, servicing, fund development and communications, human rights(child rights and advocacy) patient-centric medical offices. Successfully oversee human resources, budgeting, project planning, management and implementation. Exceptional at developing and leading productive and efficient teams through compassionate and technical leadership . Contribute to high volume and impact donor or customer retention by providing exceptional services. I'm keen to meet new challenges and development obstacles.

Accomplishments
  • Achieved 90% donor retention by introducing developing a Donor Database System for donor tracking, servicing and integration of donor and beneficiary data.
  • Supervised team of 14 staff members.
  • Collaborated with team of 5 in analyzing beneficiary related data from government agencies and we were able to fill one project locations with over 80 beneficiaries in a period of three months.
  • Increased the number of individual donors from 5,208 to 6,700 in a period of two years through quality donor servicing.
  • Increased the revenue from $1,500,000 to $3,000,000 from international individual donors through quality servicing.
Skills
  • Google Workspace
  • Critical Thinking
  • Interpersonal Communication
  • Employee presentations
  • Staff Training
  • Flexible and Adaptable
  • Attention to Detail
  • Data Analysis
  • Employee Performance Evaluations
  • Time Management
  • Operating Plans Development
  • Budget planning and development
  • Project planning and management
  • Creativity and Innovation
  • Documentation proficiency
  • Partnership development
  • Professional writing
  • Proficient in MS. Office Applications (Excel, Powerpoint, MS. Word, MS Access ), Database Systems (DSAPP, SQL, Oracle .)
  • Customer Relationship Management
  • Teamwork and Collaboration
Work History
Program Sponsorship Coordinator, 07/2017 - 07/2021
Dartmouth College Hanover, NH, Uganda

SOS Children's Villages Uganda is a member Association of SOS Children's Villages International, a child-focused development organization operating across over 132 countries all over the world. Grace worked in the Fund Development and Communications Department which aimed at increasing local and international funding

She was responsible for the overall coordination of the Fund Development Department within SOS Children's Villages Uganda.

  • Used Donors Systems Application software to compile reports on donor profiles, and response rates to improve donation tracking.
  • Defined and integrated roles, responsibilities and processes fund development team and data management organization.
  • Managed 5 individual projects simultaneously through product lifecycle development.
  • Collected data and performed donor needs analysis.
  • Established technical strategy for department budget tracking, resource allocation and activity implementation.
  • Worked with other departments and led cross-functional teams to develop intricate project plans.
  • Deployed internal tracking system to monitor as individual donor gifts as many as 1000 gifts a month.
  • Worked with senior management to define department direction and creating inter-departmental frameworks to drive successful donor engagement and retention
  • Directed, trained and motivated volunteers, team members and interns.
  • Developed new donor relationships and maintained existing through regular communications.
  • Built and cultivated long-term quality relationships with over 6,000 donors by addressing addressing their needs and providing superior donor service.
  • Conducted dynamic presentations to internal and external donors, government officials, stakeholders partners and senior management.
  • Composed grant proposals and fundraising newsletters to raise capital.
  • Raised approximately $1,000,000 in funds from 2017 to 2021.
  • Planned and organized special events and solicited corporate sponsorship donations to reach financial targets.
  • Managed interactions with donors, regional office and international offices personnel to achieve goals.
Child Sponsorship Officer, 06/2014 - 07/2017
Dwelling Places City, STATE,

To build up her experience with local Non-profit organizations, Grace worked with Dwelling Places, a local Non-profit organization with International offices in UK and USA in Communications, Strategy and Impact Department

  • Developed a Child Sponsorship Database and consolidated all donor related information for easy access.
  • Developed Sponsorship policies and drafted the first Child Sponsorship manual for the organization
  • Designed the first-ever progress report template for donor reporting.
  • Increased the number of individual donors from 94 to 205 in two years which resulted in increased revenue
  • Carried out quarterly reviews on the impact of Child Sponsorship in the Organization
  • Conducted a two weeks charity walk that raised $20,000.
  • Built partnerships with major donors the European Union and USAID.
  • Built relationships with different government agencies, embassies and local companies.
  • Participated in the amendment of the 2016 children's Act.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Explained policies, procedures and instructions to project officers.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Planned and implemented fundraising events.
  • Supported cash flow management by developing projections for annual donations, sales and grants.
  • Worked with the public relations team on development and delivery of creative campaigns to support fundraising activities.
Donor Relations Officer, 09/2012 - 12/2013
Compassion International City, STATE,
  • Collected data and performed beneficiary needs analysis.
  • Spearheaded donor quality correspondence activities.
  • Defined and integrated roles, responsibilities and processes for interns, volunteers and data management organization.
  • Managed 8 individual projects simultaneously from introduction to their completion.
  • Worked with internal departments and led cross-functional teams to develop intricate donor engagement plans..
  • Utilized ground-up approach to integrating donor engagement resources to optimize resource and time. allocation.
  • Led team of 5 interns and support staff in donor retention analysis conception through its implementation.
  • Implemented and led meetings, opening up dialog with other departments area managers to discuss donor retention and engagement.
  • Researched and selected development platforms for fundraising projects.
Education
MBA: , Expected in 05/2023
-
San Francisco Bay University - Fremont, CA,
GPA:
Status -
  • San Francisco Bay University Academic Merit Grant Scholarship Recipient
  • Relevant Coursework Projects: Human Resource Management- Project on job analysis and recruitment plan, Operations Management- Project work flow design, Portfolio Management- Individual Portfolio plan, Strategic Marketing- Competitor Analysis project, Technology and product management- Market requirements planning and product life cycle report.


  • Ranked in Top 25% of class
  • English Club Member
Post Graduate Diploma : Public Administration And Management, Expected in 04/2018
-
Uganda Management Insitute - Kampala, Uganda,
GPA:
Status -
  • 4.46/5 GPA
  • Relevant Coursework: Impact of sustainable business practices on the economy of Uganda.
  • Ranked in Top 10% of class
Bachelor of Science: Information Technology, Expected in 01/2013
-
Makerere University - Kampala, Uganda,
GPA:
Status -


  • Capstone Project: Developed a Web Based recommendation system to support learners in selecting reading materials. It was my final year undergraduate project.

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Resume Overview

School Attended

  • San Francisco Bay University
  • Uganda Management Insitute
  • Makerere University

Job Titles Held:

  • Program Sponsorship Coordinator
  • Child Sponsorship Officer
  • Donor Relations Officer

Degrees

  • MBA
  • Post Graduate Diploma
  • Bachelor of Science

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