Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting supportive, caring environment for residents. Pragmatic leader with integrity and commitment to excellence. Bilingual Residential Program Manager maintaining harmonious relations and treating both staff and residents with dignity and respect.
*To report all residence and staff needs to your supervisor.
*To oversee and direct all internal affairs of the residence.
*To develop and promote a warm, homelike, cooperative atmosphere in the residence for both staff and individuals.
*To ensure that the daily operations of the residence are run smoothly, efficiently, and in a manner appropriate to the health, safety, and programming needs of individuals and staff.
*Participate in the process and make recommendations in the hiring and terminating of employees.
* Supervise the entire staff.
*To ensure proper orientation of new staff according to agency training policies.
*To hold weekly staff meetings, thereby ensuring open communication among the staff to develop a team process so that the individual skills and talents of all staff members are utilized.
*To supervise a daily schedule for staff to ensure 24 hour coverage.
*To maintain a complete and accurate record keeping system for each individual to be kept on file in the residence in accordance with its policy of record keeping.
*To develop, update, and implement ISP's for each individual in cooperation with other residence staff, day service staff, family members, and significant others.
*To maintain appropriate contact with families of individuals.
*To develop and follow through on appropriate recreational activities for individuals.
*To oversee the sound expenditures of individual income and accurate financial record keeping.
*To maintain appropriate household records as pertain to household expenses. To authorize payment of all household bills as outlined in the monthly budget. To oversee and implement the internal house budget, keeping expenses within budget limitations.
*To ensure that proper nutrition practices are observed in accordance with the health needs of individuals.
*To follow through on all individual medical needs and to maintain contact with medical, dental, and mental health back up services, and to develop new medical service procedures as needed.
*Hire and supervise Residence Managers.
*Develop a workable and efficient staffing pattern together with the Residence Managers.
*Ensure the implementation of residence policies as established by TILL, Inc., as well as policies specific to each residential site.
*Provide staff supervision on clinical and residential management issues.
*Perform staff evaluations as outlined in TILL's policy manual.
*Ensure that the residential services conform to DDS/QUEST requirements.
*Ensure proper completion of all paperwork necessary for HR, Facilities and Accounting, in a timely basis.
*Maintain necessary communication with local, area, regional, institution, and other appropriate agency personnel.
*Participate in supervisory and administrative meetings.
*Work with management staff to ensure implementation of ISP goals and proper record keeping.
*Oversee budgets and accountability systems.
*Serve as a role model to staff in the implementation of individual's teaching plans.
*Involve staff in the overall goals and institute procedures for involvement which encourages good staff morale.
*Meet weekly with the Assistant Director of Residential Services for supervision and discussion of clinical and administrative issues.
*Conduct staff interviews and assist in hiring all residential employees.
*Coordinate overall clinical supports with Clinicians, Managers and Directors.
*Maintain accurate financial and utilization record keeping systems which are in keeping with allowable expenses and funding levels.
*Maintain a good working relationship with individuals' families.
*Attend weekly staff meetings.
*Assume Management of daily Program operation in Manager's absence
*Perform on call duties
*Supervise and delegate duties to direct care staff.
*Assist Manager in Program management.
*Coordinates health care needs for individuals.
*Supervise and delegate duties to direct care staff
*Assist Manager in Program Management
*Coordinate health care needs for individuals
*Promote community integration
*Among other things.
Companies Worked For:
Job Titles Held: