I am writing to apply for the theft/fire specialist claims adjuster position within CSAA insurance group. I am a professional with a Masters degree in Social Work with 24 years of delivering excellent customer service. Seeking a full-time virtual position that offers new professional challenges such as; utilizing interpersonal, excellent time management and problem-solving skills. I am currently a conscientious Social Worker/Residential Program Manager that has experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. I am a great team player also have the ability to work independently. I am comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies, managing budget expenditures and credit card use for my current position, conflict resolution with positive outcomes, crisis intervention, and deescalation.
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