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program manager jira align resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results oriented Technical Program Manager with 5 years of experience in Software Development and over 15 years in operations. Praised for managing and communicating effectively with a wide range of stakeholders on depth of programs including new tool launches, global org changes and driving the delivery of a rapidly growing product line.

Excellent aptitude for maintaining healthy environments for all teams.

Skills
  • Change Management
  • Program Execution
  • Cost Management
  • Project Management
  • Work Planning and Prioritization
  • Team Leadership
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Goal Setting
  • Managing Operations and Efficiency
  • Documentation and Reporting
  • Scrum Master
  • Scaled Agile
  • Risk & Dependency Management
Education and Training
The City College of New York New York, Expected in 05/2010 Bachelor of Science : Biology - GPA :
Certifications
  • Leading SAFe Framework - 2022
  • Scrum Master Certification - 2020
  • Software Development - 2017
Experience
Hotschedules - Program Manager, Jira Align
Austin, TX, 11/2022 - 03/2023
  • Audited interdepartmental communications and implemented professional standards to increase opportunities for communication across all levels of the organization by 100%
  • Created tactical relationships with teams to propel projects and attain and communicate results.
  • Monitored progress on program implementation, documenting and communicating fulfillment of goals and ensuring the tracking and communication of risks and dependencies.
  • Refined the interdepartmental engineering onboarding plan that is used to ramp up to 30FTE post internal programs allocations.
  • Consulted with internal managers and executives to understand goals and objectives, liaising with product leaders to develop and implement program strategies.
  • Verified contents of project deliverables met expectations, contributing to early warning detection, problem triage and execution of effective solutions.
  • Created and led the roadmap for department quarterly planning activities to ensure clear objectives and deliverables were set for the upcoming quarter.
  • Prioritized tasks and managed teams throughout multiple projects.
Atlassian - Program Manager, Statuspage
City, STATE, 11/2021 - 11/2022
  • Cultivated relationships with leadership teams across the Agile & DevOps and IT Solutions Organizations, as well as program partners to maintain program stability, support, alignment and overall direction.
  • Work with Product, Engineering and Design leaders to provide regular updates across various levels of the organization.
  • Liaise with Product leaders to ensure the team goals and strategy aligned with our customer needs as well as company and department goals.
  • Closely monitored progress on program workstreams, risks, and dependencies to ensure timely implementation of mitigation strategies and reporting.
  • Developed and maintained project budgets by forecasting costs, documenting, and reporting expenditures.
  • Demonstrated leadership within my immediate product team by sharing experience and providing guidance of best practices.
  • Worked collaboratively with internal teams to understand, support, and maintain team health.
Atlassian - Program Manager, Bitbucket Cloud
City, STATE, 08/2020 - 12/2021
  • Liaised with program sponsors and owners to develop and align on product objectives and measurable results.
  • Managed, and monitored the successful migration of customer data from Bitbucket server to cloud.
  • Planned and optimized all necessary ceremonies to connect program stakeholders across multiple efforts, leaders, triads and teams.
  • Utilized various tools to track, monitor and provide asynchronous updates across the organization.
  • Performed frequent team health reviews across the product teams to provide leadership with insights into the various team needs.
Atlassian - Software Engineer
City, STATE, 06/2017 - 12/2020
  • Implemented quality and on-time technical solutions to align with business requirements using HTML, CSS, JavaScript. React, Redux, AJAX and JSON.
  • Utilized unit testing and other methods to enhance quality.
  • Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
  • Collaborated to define, design and estimate time and resources for development initiatives.
  • Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
  • Documented technical specifications and project testing methods for future reference.
  • Conducted full lifecycle software development from planning to deployment and maintenance.

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Resume Overview

School Attended

  • The City College of New York

Job Titles Held:

  • Program Manager, Jira Align
  • Program Manager, Statuspage
  • Program Manager, Bitbucket Cloud
  • Software Engineer

Degrees

  • Bachelor of Science

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