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Program Manager Resume Example

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PROGRAM MANAGER
Career Overview
14+ overall and 10+ years of SAP experience in various domains. Led successful large global teams through complex program and project tasks ×  Leading the team of 110 consultants including 4 project manager from different GEOs (LATAM, NA and ASPAC) ×  As a Global Program Manager, my focus areas include project planning, financial management, staffing, Automation, communication and scope management.  Delivery-focused and able to motivate teams 
Core Competencies
  • Project management
  • Program management
  • Agile software development
  • SAP SD, MM, LE and Finance
  • Microsoft Office
  • Strong analytical skills
  • Strong communication skills
  • Working independently
  • Software Development Life Cycle principles (SDLC)
Work Experience
Program Manager12/2010 to CurrentWipro Ltd - Johnson & JohnsonPiscataway, NJ
  • Managing $5 to $10 Million portfolio which consists Application Maintenance and Development projects across North America and LATAM Managing the Center of Excellence team in Johnson & Johnson, it is one of the largest transformation project which transforms the IT systems across globe.
  • I am part of service delivery and strategy group Managing multiple complex global projects and teams across various geos Communication Delivered Business process improvements presentation with VPs and Senior directors at J&J Global Annual meet in Sao Paulo, Brazil Delivered multiple presentations within Wipro leadership meets on my portfolio and account mining Constantly presenting SAP best practice sessions with my portfolio teams In charge for continuous improvements and Automation at the client place which requires extensive communication with Internal practice leaders and product teams to demonstrate the solutions and materialize those solutions into business Experience Program manager | Back to Basics global Tranformation project |wipro ltd.
  • for Jnj) | jan 2015 to present SAP Program Manager with responsibility to mine and deliver large complex, Business transformation programs worth of $7 M and develop trusted advisor relations with senior client stakeholders.
  • Responsible for overall program delivery success and financials.
  • Managing all aspects of development and Application Maintenance projects with a global team of 4 Project Managers and 100+ FTEs, including a large consulting team in US, Brazil and India Lead business development efforts including proposal solutioning, RFP responses and client orals presentation Responsible for driving and implementing Process improvements by adopting Problem Management and Automation Responsible for defining and streamlining the governance models and support models across the GEOs by partnering with client senior directors Managed $ 3 M portfolio of projects in North America region Managed highly skilled teams of more than 25 people and 2 Project Managers across multiple functional and technical disciplines Managed a global team that designed and implemented multiple Enhancement projects in US Region Order to Cash Program Acted as a liaison between the business customer and project managers by building cooperative, constructive, effective relationships Management of vendor resources, either directly or in partnership with Vendor PM Responsible for ensuring all quality processes and guidelines are followed Monitor, manage and report performance of all project team activities to all levels of the organization.
SD/MM Tower Lead09/2009 to 12/2010Wipro Ltd - Hospira Atlanta, GA
  • Responsible for managing $ 0.5 M Portfolio of projects in Maintenance and Development areas.
  • Accountable for the successful delivery of assigned projects following established PMO standards/guidelines.
  • Responsible for the delivery of Application Maintenance tasks /day to day management of the Incident, Service Request and Change management from initiation through close out.
SAP MM Tower Lead12/2007 to 08/2009Wipro Ltd - UPM KymmeneRauma, Finland
  • Responsible for template roll out and localization of SAP Global template in Finland and Germany Conducted Conference Piloting and Blue printing sessions along with UPM Roll out Team and Plant Process Owners Mapping the business process in line with the Global template, make configuration changes, requested as per change in legal requirements Preparing Functional specifications for local changes, Conducted Integration Testing with UPM Roll Out Team Participated and helped UPM Business team in UAT Planning and execution of Cut Over activities involving all stakeholders in the process Provided the KT to Support team on critical and local business processes Successfully completed 2 plants end to end rollouts one in Rauma (Finland) and another one in Nordland (Germany) Redefined All SAP SD scenarios by using SAP standard functionality this reduced a long burden on custom developments and improved the performance and reduced the conflicts Participated in Early scoping sessions with business in upcoming plants rollouts.
SAP SD Consultant09/2006 to 12/2007Wipro Ltd - Eastman KodakHyderabad, India
  • Responsible to manage the incidents and service requests based on the Service Level agreements.
  • Requirements gathering for new requirements and interacting with business users to clarify and getting User acceptance test approvals.
  • Coordinated with onshore and design stewards on getting approvals for new break fix changes and enhancements.
Education and Training
MBA: Sales and Marketing2002Osmania universityIndiaSales and Marketing
Commerce and Computer science2000Commerce and Computer science
Interests
  • Digital Photography (Portrait, Landscape and Nature)
  • Latest gadgets and technology exploration
Skills
  • ERP: SAP, HANA, Sibel, CRM
  • Mobility: SAP Portal and Hadoop and Mobile application
  • Microsoft Office including MS Project
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Resume Overview

Companies Worked For:

  • Wipro Ltd - Johnson & Johnson
  • Wipro Ltd - Hospira
  • Wipro Ltd - UPM Kymmene
  • Wipro Ltd - Eastman Kodak

School Attended

  • Osmania university

Job Titles Held:

  • Program Manager
  • SD/MM Tower Lead
  • SAP MM Tower Lead
  • SAP SD Consultant

Degrees

  • MBA : Sales and Marketing 2002
    Commerce and Computer science 2000

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