program manager resume example with 15+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

To obtain a professional position with AGCO which utilizes my unique background in agronomy, mechanical engineering as well as my experience in product development, program management, manufacturing, sales, teamwork, marketing, and communications. Agronomy Experience Supported family farm located in southern thumb of Michigan with an average of 750 acres/yr in the production of corn, soybeans and wheat. Activities included crop planning, farm operations, financial budget, equipment planning / management and maintenance. Utilized precision agriculture technology such as Precision Planting, AGCO Fieldstar II, Raven and Trimble equipment to increase operational efficiencies .

  • MS Office: advanced user in Outlook, Excel, PowerPoint, Word, and Project
  • Change management software including: Siemens PLM; Teamcenter Visualization Professional; Nissan TCP1/2
  • Risk Analysis
  • Budget Management
  • Product Development
  • Customer Interface
  • Negotiation
  • Market Insights
  • Leadership & Team Building
  • VAVE Initiatives
  • Business Case Analysis
  • Competitive Insights / Analysis
  • International Business Relationships
  • Accruals, MS Office
  • Budget Management, Outlook
  • Budgets, PowerPoint
  • Budget, Word
  • Business Case, Negotiation
  • CAD, Organizing
  • Change management, PLM
  • Competitive, Presentations
  • Concept, Program development
  • Cost reduction, Program management
  • Database, Quality
  • Product Development, Quantitative analysis
  • Directing, Risk Analysis
  • Engineer, Sales
  • FCA, Selling
  • Finance, Sales manager
  • Financial, Scheduling
  • Financial analysis, Siemens
  • International Business, Staffing
  • Team Building, Validation
  • Leadership
  • Team leader
  • Managing 3
  • Market
  • Math
  • Meetings
  • Excel
Work History
11/2016 to 03/2021
Program Manager T-Mobile Allentown, PA,
  • Responsible for program management and sales of FCA fuel tank development programs.
  • Interface with all levels of internal and customer management on all aspects of planning, scheduling, organizing, directing and controlling the program.
  • Lead the program teams to meet timing, quality, finance and product requirements.
  • Collaborate with sales manager on selling price during RFQ’s and product changes during program development or production.
  • Lead 6 person team ensuring the program’s success by maintaining accountability, ensuring appropriate staffing, promoting morale and team energy.
  • Ensures successful on-time completion of program deliverables within internal and external financial targets.
  • Communicates with various departments up and down the organization: program reviews with NAO executive team, including NAO CEO and VP’s; manufacturing teams in production builds, team meetings, plant based customer reviews and critical production preparation activities.
  • Manages risk within the program, escalates and drive issues appropriately to secure the necessary support to resolution.
  • Responsible for all program financial analysis, breakeven points, deep debt analysis, margin improvement, IRR, MOP and quantitative analysis on development and CAPEX spend.
  • Key Achievements –.
  • Managing 3 to 6 program budgets between $ 5 – 10 M per year generating $ 200M+ per year in sales.
  • Lead program teams of up to 6 people per team for a total of 15 people dotted line.
  • Increase operating margin by 2.5%, NPV $ 2.75M, and decrease CAPEX spend by $ 1.8M from initial budget.
  • Contribute $ 650K to 2019 annual squeeze / cost reduction.
04/2011 to 10/2016
Senior Product Application Engineer TI Fluid Systems City, STATE,
  • Lead and engineering responsible for system product development / design / validation including DFMEA, DVP&R, BOM, and engineering timeline including action plans for issue resolution.
  • Guide CAD designers in the development of details and assembly math data / drawings to ensure the design meets product specifications.
  • Interface with program teams to provide math data / drawings to suppliers for the manufacture of tooling, prototypes, components and assembly aids associated with the program.
  • Team leader for VAVE’s activities to reduce product cost for all Nissan programs.
  • Lead product engineer for products with annual sales of $133M / lifetime of $743M.
  • Senior engineer responsible for responses to RFQ’s from customers which meet the system requirements and include technical files / presentations, DVP&R, FEA of design concept in the areas of structural integrity estimated costed BOM’s and complete engineering workbooks in order to accurately quote the product.
  • Key Achievements -.
  • Lead engineer for first production award of PHEV double wall fuel tank with TI Fluid Systems worldwide.
  • Led VAVE activities contributing to $ 1.2M additional revenue across 3 years.
12/2007 to 03/2011
Nissan Resident Warranty Engineer TI Fluid Systems City, STATE,
  • (3 years, 4 months) Lead warranty engineer for all of Nissan North America field warranty issues.
  • Provide regular warranty updates to the Engineering, Manufacturing, and Quality teams.
  • Perform warranty analysis and provide analytical reports.
  • Review and organize warranty data to generate statistical reports, and produce warranty predictions and recommended cost accruals.
  • Establish and maintain effective working relationships with internal and external customers.
  • Assist other TI warranty teams in Asia Pacific, Europe, and South America with components produced from their regional plants.
  • Key Achievements -.
  • Developed a one page 6 Panel warranty report to identify warranty issues, establish corrective actions, report cost and incidents, and report out to the organization at any level.
  • Led warranty efforts reducing monthly cost by over 70% in a 2 year period.
12/2005 to 12/2007
Fuel System Validation Engineer TI Fluid Systems City, STATE,
  • Assigned to Nissan X61B, BMW E70/E71 and Honda WQ LEV I / II fuel tank system validation.
  • Oversaw test validation of each program, including understanding customer specifications, writing test reports, and evaluating test data for each specific program.
  • Used TI’s Test Request database to create and write test requests for the laboratory to test and fulfill a validation matrix, per customer requirements and specifications.
Expected in to to
MBA: Global Leadership
Expected in 2005 to to
B.S: Mechanical Engineering
With honors Magna Cume Laude, GPA: 3.70

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Job Titles Held:

  • Program Manager
  • Senior Product Application Engineer
  • Nissan Resident Warranty Engineer
  • Fuel System Validation Engineer


  • MBA
  • B.S

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