Talented Licensed Clinical Social Worker bringing over 32 years experience providing direct services, clinical supervision, and program management in behavioral health.
Serve as Program Manager for Psychiatric Rehabilitation Services which provided Mental Health Case Management, Psychosocial Rehabilitation, Intensive Community Treatment, and Supported Living (2004-2015) including facility liaison services, working with Not Guilty by Reason of Insanity, and restoration to competency.
Provide direct supervision to program supervisors, nurses, and out stationed DSS eligibility worker.
Develop and monitor program budgets including revenues and expenditures.
Review relevant federal, state and local policies and provide written guidance and standards for staff.
Develop and maintain relationships with internal and external partners and stakeholders.
Participated in committees and workgroups including primary care integration, engagement specialist, Medicaid expansion, CCC+, Same Day Access, missed appointment and non-payment policy, data integrity, and mental health/criminal justice initiative.
Coordinated an integrated care project which resulted in an increased number of individuals completing recommended health care tests and monitoring, and it has continued with the implementation of capturing vital measurements in the record and completing a standards of care assessment.
Developed a process action team to clarify roles and responsibilities of programs under my management and to promote partnership towards a shared purpose across the programs.
Created a Crisis Stabilization Service which received a NACO award.
Developed and implemented the Intensive Community Treatment team in 2006.
Served as a backup for the Assistant Director for Regional Authorization Committee, Discharge Assistance Planning meetings and approvals, Extraordinary Barriers meetings, and other activities as needed.
Recruited, trained, supervised, evaluated and terminated staff providing Case Management services to approximately 500 consumers with Serious Mental Illness. Evaluated staff interventions, treatment plans and documentation. Interpreted accreditation, licensing, and funding policies and regulations and designed, implemented, and evaluated procedures to ensure compliance with requirements. Developed program Key Quality Indicators and data collection methods; collected and analyzed data; prepared quarterly reports and Annual Program Management Reports. Participated in the development of the Event Management plan and procedures to review significant events, Suicide Risk Guidelines, and agency Technology Improvement Plan. Participated in Service Quality And Appropriateness Review Committee and Peer Review Committee and chaired the Cultural Competency Oversight Committee. Supervised Hospital Liaison and reviewed all NGRI conditional release plans. Developed with Department of Social Services an Eligibility Worker Position housed in the PRS program that increased DMAS revenue and increased customer service. Supervised the Supportive Living Program for 8 months while the supervisor position was vacant. Recognized as Distinguished Employee of the Year in 2002.
Provided substance abuse services to men, women and families as a member of the Outpatient Substance Abuse Services Team. Completed substance abuse and mental health assessments and made appropriate referrals to intra/interagency programs. Provided individual, group, couples and family treatment focusing on substance abuse and mental health disorders. Co-facilitated Substance Abuse treatment groups (based on a motivational interviewing and stages of change model) with persons at various stages of change. Provided clinical case management and intra/interagency collaboration. Maintained required agency documentation. Screened individuals for admission to Residential Treatment and coordinated admission to such programs including methadone treatment. Participated in the development and implementation of an auricular acupuncture detoxification program and a Concerned Persons Program. Participated in the evaluation of the Community Substance Abuse Group Education program. Provided supervision to Graduate Social Work Interns.
Provided services of assessment, planning, linking and monitoring to a caseload of adults with serious mental illness using empowerment, competency building, and ecological perspectives. Provided individual and couples counseling. Developed and facilitated psycho-educational groups for consumers and families. Partnered with Central State Hospital on implementing skills training groups at the hospital and in the community. Compiled and maintained clinical records including initial assessments, comprehensive treatment plans, quarterly reviews and progress notes Developed and implemented a Dual Recovery Program for persons with mental illness and substance abuse diagnoses in partnership with the substance abuse unit. Participated in the Immediate Services Team which provided short-term treatment to all populations in response to long waiting list for adult outpatient services. Facilitated the Immediate Services team for 2 years at which time the program received a NACO award. Covered the state hospital liaison position during a vacancy. Participated in a Clinical Services "Think Tank" which identified up and coming aspects in the mental health field and began to introduce these concepts to staff through training and staff development. Provided supervision to Graduate Social Work Interns yearly. Recognized as Distinguished Employee of the Year in 1996.
Licensed Clinical Social Worker
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